Summary
Overview
Work History
Education
Skills
Affiliations
Awards
References
Certification
Timeline
Generic

Gavonna Greene

Georgetown,SC

Summary

To obtain a position, in a solid, growth-oriented establishment, to apply superb customer relations and management abilities; Highly motivated team player who works well with others. Proactive and hardworking individual focused on continuous operational improvement.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Office Manager/Technician

Access Network Telecomm
06.2015 - 10.2023
  • Maintained office services by organizing office operations and procedures, preparing payroll, controlling correspondence, reviewing and approving supply requisitions, hiring/ firing, sending out invoices, bidding on projects, and answering 10-15 incoming calls and emails daily from customers
  • Made sure technicians had detailed info regarding assignments, location, and expected ETA
  • Contribute by also doing field work installing voice and data cabling and picking up materials
  • Set up and programmed partner phone systems
  • Installed hubs routers and various network equipment.

Assistant Manager

SportClips
07.2006 - 01.2013
  • Responsible for establishing and maintaining a friendly, professional environment as well as providing superior customer service to clients
  • Alongside, supervised (10 employees), interviewed, and coached new hires, and answered phone calls
  • Provided customer service professionally and de-escalated situations with clients/ stylists
  • Accurately input information into various fields using aPC keyboard for client information and orders
  • Marketing, inventory control, cash handling, and reconciliations of account receivables.

Intern

Department of Juvenile Justice
10.2005 - 12.2005
  • Responsibilities included working with youths and performing services such as; clinical interviews, screening, documentation, and administrative duties.

Teachers Aide

Complete Staffing (Temping Agency)
08.2004 - 09.2005
  • Duties included demonstrating and assisting children with varied daily tasks, i.e
  • Basic numbers, colors, shapes, etc.

Data Processing Operator For Bank Of America

Horizon Staffing (Temping Agency)
01.2004 - 07.2005
  • Duties included examining checks and vouchers for inaccuracies and reporting results to appropriate correspondents.

Education

Master of Arts - Human Services: Marriage And Family

Liberty University
Lynchburg, VA
04.2011

B.S Criminal Justice -

Bauder College
08.2009

A.A Criminal Justice -

Bauder College
12.2005

Cosmetology Diploma -

Denmark Technical College
12.1999

Skills

  • Billing
  • Customer Service
  • Operations Management
  • Student Engagement
  • Teacher Support
  • Patience and Empathy
  • Scheduling
  • Recordkeeping
  • Complex Problem-Solving
  • Microsoft Office Suite
  • Telephone Etiquette

Affiliations

  • Alpha Phi Theta-National Society
  • 1999 Who’s Who Scholar
  • C.S.I club member

Awards

  • Presidents List
  • Deans List

References

Available upon request

Certification


  • Licensed Cosmetologist - 2001- current

Timeline

Office Manager/Technician

Access Network Telecomm
06.2015 - 10.2023

Assistant Manager

SportClips
07.2006 - 01.2013

Intern

Department of Juvenile Justice
10.2005 - 12.2005

Teachers Aide

Complete Staffing (Temping Agency)
08.2004 - 09.2005

Data Processing Operator For Bank Of America

Horizon Staffing (Temping Agency)
01.2004 - 07.2005

Master of Arts - Human Services: Marriage And Family

Liberty University

B.S Criminal Justice -

Bauder College

A.A Criminal Justice -

Bauder College

Cosmetology Diploma -

Denmark Technical College

Similar Profiles

CREATE PROFILE
Gavonna Greene