Gavriella Castillo
Kingsville
Summary
Food service worker with experience as a cashier, server, runner, and stocker. Skilled at handling transactions, assisting customers, preparing food items, and keeping work areas organized. Dependable and able to stay productive in busy environments.
Overview
1
1
Certification
Work History
Food Service Cashier
Margaritaville
Kingsville
06.2026 - Current
- Processed customer transactions with high accuracy, ensuring a smooth checkout experience.
- Handled cash, credit, and gift card payments, safeguarding customer information and funds.
- Greeted customers and provided prompt, friendly service.
- Assisted customers with menu selections and answered their inquiries promptly.
- Maintained organized and sanitary checkout areas to enhance customer satisfaction.
- Followed health and safety protocols to ensure a safe dining environment for all guests.
- Operated POS systems correctly when completing transactions.
- Verified customer orders for accuracy and completeness.
- Ensured that all customers received their correct orders before leaving the premises.
- Resolved customer complaints in a timely manner.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels of cash register supplies and reported shortages promptly.
- Counted out opening and closing registers at start and end of shift accurately.
- Informed management of any discrepancies in inventory or pricing issues.
- Scanned items and checked pricing on cash register for accuracy.
- Stocked shelves with food items.
- Provided friendly and welcoming service to enhance guest experience at Margaritaville.
- Fostered positive relationships with team members to promote a collaborative work environment.
Education
Ph.D. - Psychology
A&M University
Kingsville, TX 08.2026 - 06.2026
Skills
- POS system operation
- Cash handling expertise
- Order processing
- Menu memorization
- Menu pricing
- Customer service
- Customer assistance
- Customer complaint handling
- Patience and tolerance exchanges
- Reliability and punctuality
- Cleanliness
- Stock rotation
- Team building
- Time management
- Inventory stocking
- Merchandise restocking
- Shipment procedures
- Adaptable and flexible
- Effective communication
- Conflict resolution
- Cleanliness
- Patience and empathy
- Personal Organization
- Reliable and responsible
- Basic math
- Security monitoring
- Customer satisfaction
- Research methods
- Data analysis
- Statistical software
Certification
- TABC Certification
- Texas food handler certification
Affiliations
- Volunteer work
References
References available upon request.
Timeline
Ph.D. - Psychology
A&M University
08.2026 - 06.2026
Food Service Cashier
Margaritaville
06.2026 - Current