Gavriloaia Georgiana
Naples,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Server
EASTWARD HO COUNTRY CLUB INC
Chatham, Massachusetts
05.2026 - Current
- Managed table settings and ensured cleanliness of dining areas.
- Handled guest inquiries and resolved issues promptly and professionally.
- Maintained knowledge of wine pairings and menu items for informed recommendations.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
The Club At Mediterra
Naples
10.2023 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted in menu presentation and explained daily specials to patrons.
- Managed table settings and ensured cleanliness of dining areas.
Server
Madden Brothers INC DBA MADDENS ON
Brainerd, Minnesota
05.2024 - 10.2024
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted in menu presentation and explained daily specials to patrons.
- Managed table settings and ensured cleanliness of dining areas.
- Maintained knowledge of wine pairings and menu items for informed recommendations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Dune Deck Beach club
Westhampton Beach, New York
05.2023 - 10.2023
- Executes seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Jotted down customer orders and promptly delivered food and drinks
- displayed enthusiasm and knowledge about restaurant’s menu and products
Headserver
The Everglades Club
Palm Beach, Florida
10.2020 - 05.2023
- Supervised dining room staff during peak service hours.
- Coordinated with kitchen to ensure timely food delivery.
- Trained new servers on menu items and customer service standards.
- Assisted with new hire orientation and employee training
- Provided efficient and courteous service to customers at all times
Server
Ocean Edge Club Resort
Brewster, ME
06.2021 - 10.2021
- Memorized menu to help diners make informed meal choices
- Greeted and accommodated guests, building positive experiences from first interaction
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
Accountant
INFO ALLCONT SRL
Iasi , Romania
02.2019 - 05.2020
- Managed financial records and ensured accuracy in bookkeeping processes.
- Prepared monthly financial statements and reconciled accounts regularly.
- Assisted in budget preparation and maintained expense tracking systems.
Education
Banking And Finance - Banking And Finance
Faculty of Economics of Business Administration in Finance
Iasi, Romania 10.2015 - 06.2018
Skills
- Customer service
- Menu knowledge
- Beverage recommendations
- Dining area coordination
- Conflict resolution
- Staff supervision
- Employee training
- Order processing
- Team collaboration
- Attention to detail
- Problem solving
- Multitasking
- Memory retention
- Exceptional customer service
- Table setting knowledge
- Guest greeting
Timeline
Server
EASTWARD HO COUNTRY CLUB INC
05.2026 - Current
Server
Madden Brothers INC DBA MADDENS ON
05.2024 - 10.2024
Server
The Club At Mediterra
10.2023 - Current
Server
Dune Deck Beach club
05.2023 - 10.2023
Server
Ocean Edge Club Resort
06.2021 - 10.2021
Headserver
The Everglades Club
10.2020 - 05.2023
Accountant
INFO ALLCONT SRL
02.2019 - 05.2020
Banking And Finance - Banking And Finance
Faculty of Economics of Business Administration in Finance
10.2015 - 06.2018