Summary
Overview
Work History
Education
Skills
Tech Stack
Hobbies
Timeline
Generic

Gavyn Wild

Seattle,WA

Summary

Talented Team Leader experienced and dedicated to enhancing client satisfaction and business success. Diplomatic and friendly with a proven commitment to employee development. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand.

Overview

8
8
years of professional experience

Work History

Team Lead, Account Management

Springbig
06.2022 - 10.2023
  • Trained new team members by relaying information on company procedures and best practices.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked with different departments to provide optimal results and exceed metric goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individually and as a team.
  • Devised and implemented processes and procedures to streamline operations.

Senior Account Manager

Springbig
03.2021 - 03.2022
  • Mentored junior account management professionals to develop skills and increase company revenue.
  • Provided extensive sales, technical, and business support to key accounts.
  • Worked with customers to develop strategic business and account plans.
  • Delivered sales presentations and pitches to clients, upper management, and junior sales associates for demonstration.
  • Developed and implemented strategies to increase client retention.

Business Development Manager

Leafly
07.2019 - 02.2021
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within the customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned markets.
  • Performed client research and identified opportunities for account growth, account penetration, and market expansion.

Business Development Manager

Revolution Prep
01.2016 - 07.2019
  • Achieved established KPI for company, regional team, and individual performance through teamwork and customer focus.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed accounts to retain existing relationships and grow share of business.
  • Built relationships with customers and community to establish long-term business growth.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Education

Bachelor of Arts - History & Political Science

Loyola Marymount University
Los Angeles, CA
05.2013

Skills

  • Client Retention
  • Revenue Growth
  • Business Relationship Management
  • Customer Experience
  • Data Analytics

Tech Stack

  • Salesforce
  • Tableau
  • QuickSight
  • Atlassian
  • G Suite

Hobbies

  • Golf
  • Snowboarding
  • Live Events
  • Food & Beverage
  • Event Production

Timeline

Team Lead, Account Management

Springbig
06.2022 - 10.2023

Senior Account Manager

Springbig
03.2021 - 03.2022

Business Development Manager

Leafly
07.2019 - 02.2021

Business Development Manager

Revolution Prep
01.2016 - 07.2019

Bachelor of Arts - History & Political Science

Loyola Marymount University

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Gavyn Wild