Gayan Amirkhani
Phoenix,AZ
Summary
An effective Leader in Operations with 12 years of progressive leadership experience in fast paced business environment with a passion for management. Results-oriented with a proven track record of improving overall operations within a company. Adept in analytical thinking, strategic planning, problem solving, leadership, and the management of staff and procedures. Expert in collaborating with diverse teams to maintain positive internal relationships and open lines of communication across the departments.
Overview
13
13
years of professional experience
Work History
Assistant Manager Receiving
The Realreal
09.2022 - Current
- Lead and develop a high-performing team of 30 receivers in a fast paced environment ; provide coaching as needed to ensure individuals and collective team achieve performance metrics.
- Oversee incoming shipments from consignors while ensuring that items are inspected and reviewed accurately.
- Conduct weekly and monthly audits to achieve compliance with standard operating procedures.
- Boost employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Collect and interpret data to maintain high levels of standards for quality and performance.
Assistant Manager Merchandising And Operations
JCPenney
10.2020 - 09.2022
- Delegated tasks to team of 27 employees and 2 supervisors of 3 different departments while holding each member accountable for completing assignments in timely manner
- Exponentially increased high-volumed sales,and exceeded monthly goals, generating over $3.2 million, 30% of department store revenue during tenure
- Organized store operations and allocated responsibilities to personnel
- Developed and implemented successful strategies to increase sales and profits.
Fine Jewelry Supervior
JCPenney
04.2019 - 09.2020
- Provided ongoing feedback and coaching to associates, issuing guidelines for correcting errors
- Generated over $1.5 million in revenue during tenure.
- Responsible for completion of 30 associates training on product knowledge, internal policies and monthly and annual goals
Specialty Supervisor/ Appliances
JCPenney - Home
11.2014 - 04.2019
- Generated $750k in appliance sales in 2018 while supervising planning and execution of special events
- Resolved customer issues and concerns in a timely manner while commending exemplary team members for outstanding customer service and sales results
Assistant Manager/HR Manager
Nork Residence Hotel And Restaurant
07.2011 - 04.2014
- Designed hiring plans for all hotel departments based on seasonal needs
- Managed compensation and benefit plans
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Education
Masters - Business: Business Management
University of Phoenix
Phoenix, AZ02.2021
Bachelor's - Business: Business Management
University of Phoenix
Phoenix, AZ04.2019
Skills
- Driving Results
- Strategic Planning
- Decision Making
- Problem Solving
- Team Building
- Performance Assessment
- Data Analysis
Timeline
Assistant Manager Receiving
The Realreal
09.2022 - Current
Assistant Manager Merchandising And Operations
JCPenney
10.2020 - 09.2022
Fine Jewelry Supervior
JCPenney
04.2019 - 09.2020
Specialty Supervisor/ Appliances
JCPenney - Home
11.2014 - 04.2019
Assistant Manager/HR Manager
Nork Residence Hotel And Restaurant
07.2011 - 04.2014
Masters - Business: Business Management
University of Phoenix
Bachelor's - Business: Business Management
University of Phoenix
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