Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gayathri Addagada

Dallas,TX

Summary

Salesforce Certified Platform Developer with over five years of IT experience in custom Salesforce development. Expertise in building high-performance applications using Apex, Lightning Web Components, and SOQL. Proven track record in designing and implementing complex solutions within Salesforce Sales and Service Cloud, enhancing business efficiency through automation and system integration. Skilled in CI/CD pipelines, Agile methodologies, and test automation, delivering seamless solutions that improve user experiences and operational workflows.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salesforce Administrator

Talent Stacker
09.2024 - Current
  • Collaborated within a team under a project manager to design and implement a Salesforce member tracking system, replacing manual Excel-based processes to enhance data accuracy, automate workflows, and improve user engagement
  • Developed a Salesforce-based tracking system, providing real-time insights into member progress, certifications, and milestones, improving program management efficiency
  • Created custom objects, fields, and page layouts to capture critical member details like demographics, certifications, and study group participation
  • Configured automation progresses to track member progress, identify 'At Risk' members, and trigger automated follow-ups, increasing retention and engagement rates
  • Built dynamic reports and dashboards for key metrics, enabling data-driven decision-making on certifications, experience projects, and job placements
  • Maintained role-based security settings and implemented data cleanliness protocols, ensuring compliance and seamless tracking of member eligibility
  • Integrated Linkedin and interview tracking, supporting seamless transitions from certification to job placement and enhancing program outcomes

Software Engineer

Tata Consultancy Services - TCS
05.2024 - 09.2024
  • Company Overview: Arconic.
  • Worked with a diverse team to migrate a legacy COBOL-based system to a modern Java-based architecture, improving system performance by 20%, and ensuring compatibility across new and old systems during the transition, which resulted in more efficient operations and a better overall user experience.
  • Played a key role in designing, developing, and deploying new features for the Manufacturing Execution System (MES), which enhanced operational efficiency and led to a 25% increase in user satisfaction through improved system reliability and quicker processing.
  • Designed and implemented RESTful APIs for internal and external system integrations, ensuring real-time data synchronization between systems, which reduced data processing and streamlined business operations by 30%.
  • Followed Agile methodologies, participated in daily stand-ups, sprint planning, and code reviews, which also ensured that all project milestones were met in a timely manner, with 95% of deliverables being on schedule and exceeding quality expectations.
  • Led code reviews and provided mentorship to junior developers, improving team efficiency by fostering a collaborative learning environment, and ensuring that best practices were followed in all phases of the software development lifecycle.

Software Engineer

Tata Consultancy Services - TCS
01.2023 - 04.2024
  • Company Overview: Johnson & Johnson.
  • Provided high-level technical support for the SAS Life Science Analytics Framework (LSAF), addressing and resolving over 30 critical issues, which improved system uptime and operational reliability by 25%, ensuring minimal downtime for clients.
  • Developed and integrated Salesforce applications with internal tools, enhancing data management capabilities, and ensuring accurate reporting between systems, which contributed to improved business processes and more effective decision-making across departments.
  • Automated testing processes using Selenium and Provar achieve 99% test coverage across multiple modules, and reduce manual testing time by 40%, allowing for more frequent deployments and faster time-to-market for new features.

Software Engineer

Daltile
05.2022 - 12.2022
  • Led the design and deployment of custom Salesforce applications using Apex, SOQL, and Lightening Web Components (LWC), enhancing application scalability and performance by 30%, which contributed to smoother workflows across multiple departments and significantly improved overall operational efficiency
  • Automated complex business processes using Salesforce Process Builder, Flow Builder, and custom triggers, reducing manual input by 25%, significantly enhancing reporting accuracy and reducing errors in data entry processes
  • Integrated external third-party applications with Salesforce through RESTful APIs, ensuring seamless data exchange between systems and improving reporting accuracy by 20%, which enabled faster data-driven decision making for stakeholders
  • Spearheaded the implementation of CI/CD pipelines using Git and Jenkins, which reduced deployment time by 15%, allowing for more frequent updates and ensuring that all code changes were seamlessly integrated into the production environment with minimal disruptions to end users
  • Collaborated with cross-functional teams, including business analysts and project managers, to gather requirements, plan project roadmaps, and translate them into actionable Salesforce solutions delivering high-impact projects on time and within budget

Software Engineer

American Airlines
05.2021 - 04.2022
  • Designed and developed over 10 UI components for the AACargo.com portal using Angular and Java, which led to an improved user experience and a 20% reduction in customer complaints related to usability, ultimately enhancing customer satisfaction.
  • Implemented test automation frameworks using Selenium and Provar, improving test coverage across multiple browsers, and ensuring 99% code coverage for new features, resulting in faster testing cycles and a more reliable product.
  • Contributed to the continuous integration/continuous deployment (CI/CD) pipeline, improving deployment frequency and reducing release cycles by 25% through the automation of build and deployment processes, allowing for more rapid iterations and updates.
  • Collaborated with cross-functional teams to identify bugs, optimize system performance, and implement innovative features that improved customer satisfaction and operational efficiency by 15%, addressing key user feedback and pain points.

Education

Master of Science - Information Technology

Walden University
Minneapolis, MN
05-2022

Bachelor of Science - Software Engineering

The University of Texas at Dallas
Richardson, TX
05.2019

Skills

  • Salesforce development and integration
  • Apex programming
  • Lightning web components
  • SOQL and Visualforce
  • Triggers and automation
  • Sales and service cloud expertise
  • Agile methodologies and Scrum
  • Continuous integration and deployment
  • Java and JavaScript programming
  • HTML and CSS proficiency
  • SQL data management
  • Data migration and cleanup
  • Collaboration and stakeholder engagement
  • Cross-functional team leadership
  • Problem-solving skills
  • Reporting and dashboards creation
  • Flow builder and user management

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Associate
  • Salesforce AI Associate

Timeline

Salesforce Administrator

Talent Stacker
09.2024 - Current

Software Engineer

Tata Consultancy Services - TCS
05.2024 - 09.2024

Software Engineer

Tata Consultancy Services - TCS
01.2023 - 04.2024

Software Engineer

Daltile
05.2022 - 12.2022

Software Engineer

American Airlines
05.2021 - 04.2022

Master of Science - Information Technology

Walden University

Bachelor of Science - Software Engineering

The University of Texas at Dallas

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Gayathri Addagada