Gayle Campbell
Homewood,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Accomplished Jewelry Sales professional skilled in establishing lasting relationships with clients and management staff. Expert in jewelry and sales with training in POS system operation. Known for reliability and closing sales quickly.
Overview
20
20
years of professional experience
Work History
Fine Jewelry Specialist
Albert's Diamond Jewelers
10.2015 - 01.2023
- Greeted customers, listen to their requests, helped locate jewelry merchandise, and suggested suitable options.
- Worked with other sales associates to deliver excellent customer service and cut wait times at registers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Oversaw and processed payments made by credit and debit cards and cash and provided correct change if applicable.
- Provided dynamic service to customers through active engagement, direct eye contact and well-honed listening skills.
Precious Jewelry Specialist
Neiman Marcus
04.2012 - 08.2015
- Asked open-ended questions to determine exactly what customers required. Developed clients and increased department revenue to become top sales producer.
- Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
- Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
- Worked with designers to fabricated pieces to customers specific requirement .
- Upsold purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Village Clerk
Homewood Illinois
05.2003 - 08.2013
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of minutes for Board meetings. Attended Village Board meetings and recorded both open and executive closed sessions. During ten years as clerk, there had never been a need for a correction for any of the meeting minutes.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Processed documents and materials to disseminate information to appropriate parties.
- Routed business correspondence, documents, and messages to correct departments and staff members.
Education
Bachelor of Science - Business And Nutrition
Dominican University
River Forest, ILSkills
- Credit Applications
- Customer Registry
- Microsoft Internet Explorer
- Cultural Sensitivity
- Reminder Calls
- Special Orders
- Photography
Timeline
Fine Jewelry Specialist
Albert's Diamond Jewelers
10.2015 - 01.2023
Precious Jewelry Specialist
Neiman Marcus
04.2012 - 08.2015
Village Clerk
Homewood Illinois
05.2003 - 08.2013
Bachelor of Science - Business And Nutrition
Dominican University
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