Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Gayle Petrick

Westlake

Summary

Hardworking Honors College Student seeking employment with experience in both retail and the food industry. Well-rounded and professional team player dedicated to continuing academic pursuits.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Sephora at Kohl’s
08.2023 - 10.2023
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.

Store Leadership Intern

Kohl’s
07.2023 - 08.2023
  • Interacted with customers by phone or in person to provide information.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in meetings and presentations related to projects to gain knowledge.
  • Collaborated with senior management on new initiatives to build confidence.

Seasonal Member

HoneyBaked Ham
12.2020 - 12.2022
  • Contributed to team success by completing jobs quickly and accurately
  • Developed strong cooperative relationships with coworkers and managers
  • Kept work areas clean, organized and safe to promote efficiency and team safety
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date
  • Learned all required tasks quickly to maximize performance.

Team Member

Pasta Co-Op
04.2021 - 08.2022
  • Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes
  • Used cash registers and calculators to prepare bills, accept payments and make change
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

Sewer

Samsel Supply
04.2021 - 08.2022
  • Monitor machine operation to detect problems such as defective stitching, breaks in thread, or machine malfunctions
  • Guide garments or garment parts under machine needles and presser feet to sew parts together
  • Perform equipment maintenance tasks such as replacing needles, sanding rough areas of needles, or cleaning and oiling sewing machines.

Sales Associate

Express
04.2021 - 08.2022
  • Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Help customers locate products and check the store system for merchandise at other stores
  • Answer questions regarding sizing, accessories, color, and proper care for merchandise
  • Prepare merchandise for sales floor by pricing, tagging, or steaming
  • Engage with customers to effectively build rapport lasting relationships.

Education

B.A. in Fashion Merchandising -

Kent State University
Kent, Ohio
05.2024

Skills

  • Customer Service
  • Relationship Building
  • Sales Proficiency
  • Inventory Control
  • Products Knowledge
  • Display Arrangements

Timeline

Beauty Advisor

Sephora at Kohl’s
08.2023 - 10.2023

Store Leadership Intern

Kohl’s
07.2023 - 08.2023

Team Member

Pasta Co-Op
04.2021 - 08.2022

Sewer

Samsel Supply
04.2021 - 08.2022

Sales Associate

Express
04.2021 - 08.2022

Seasonal Member

HoneyBaked Ham
12.2020 - 12.2022

B.A. in Fashion Merchandising -

Kent State University

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Gayle Petrick