Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Gayle Winston

Fayetteville,NC

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Writer

Untamed
12.2024 - Current
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
  • Generated ideas for new content series or formats based on audience interests and market trends.

Researcher

Wild Child Natural Hair
10.2024 - Current
  • Gathered and organized information for research purposes.
  • Conducted comprehensive literature reviews for foundational understanding, leading to groundbreaking insights.
  • Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.

Customer Service Associate

Lowe's Home Improvement
07.2023 - 12.2024
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Increased team productivity with effective communication and coordination of tasks.

Sales Associate

Belk Incorporated
09.2018 - 01.2022
  • Provide personalized customer service, promote, sell, and upsell products, and ensuring a memorable shopping experience for each customer. Assist customers with their purchases, online orders and returns. Maintain an organized sales floor, including restocking items and arranging weekly and/or seasonal displays. Stay current with product knowledge and trends to effectively promote sales.

Inventory Cycle Counter

GKN Driveline
01.2015 - 09.2018
  • Analyzed trends in inventory data, identifying areas for improvement and recommending solutions to management.
  • Continuously optimized work routines by suggesting improvements based on observations made during daily tasks.
  • Resolved discrepancies in electronic system versus actual on-hand quantities by validating product locations within the warehouse regularly.

Education

Diploma -

Halifax County High School
South Boston, VA
06.1991

Skills

  • Inventory control
  • Attention to detail
  • Customer service
  • Problem-solving skills
  • Time management
  • Listening skills
  • Creative writing
  • Editing
  • Teamwork and collaboration

Timeline

Writer

Untamed
12.2024 - Current

Researcher

Wild Child Natural Hair
10.2024 - Current

Customer Service Associate

Lowe's Home Improvement
07.2023 - 12.2024

Sales Associate

Belk Incorporated
09.2018 - 01.2022

Inventory Cycle Counter

GKN Driveline
01.2015 - 09.2018

Diploma -

Halifax County High School

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