Gayrine Stuart
Rawlins,WY
Summary
Proven leader in customer service, adept at time management and performance evaluation, I significantly enhanced service standards at Perkins cononco. Skilled in one call resolution and fostering continuous improvement, my expertise includes both hard and soft skills, ensuring operational excellence and a positive customer experience without exceeding a 55-word limit.
Overview
10
10
years of professional experience
Work History
Customer Service Supervisor
Perkins cononco
Rawlins, Wyoming
06.2016 - Current
- Monitored staff performance to ensure adherence to customer service standards.
- Prepared work schedules based on staff availability and forecasted demands to optimize personnel coverage.
- Interviewed, hired and trained staff to meet company objectives.
Customer Service Cashier
Exxon Mobil
Rawlins, Wyoming
03.2015 - 06.2016
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Education
Vocational - Computerized Accounting
CBM
Laramie, WY09-1990
High School Diploma -
Rawlins High School
Rawlins, Wyoming05-1989
Skills
- Time Management
- Performance Evaluation
- One Call Resolution
- Continuous Improvement
Timeline
Customer Service Supervisor
Perkins cononco
06.2016 - Current
Customer Service Cashier
Exxon Mobil
03.2015 - 06.2016
Vocational - Computerized Accounting
CBM
High School Diploma -
Rawlins High School