Gazmir Lleshi
Brooklyn,NY
Summary
Dedicated professional with over 10 years, who will oversee and operate your luxury property flawlessly, ensuring the best living experience for your residents. I will thrive and deliver exceptional service in your high-end environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Manager
Dalan Real Estate
01.2020 - Current
- Managed daily operations, ensuring smooth functioning of the residential complex.
- Communicated effectively with residents ensuring their needs are met and concerns are addressed promptly and professionally.
- Coordinated move-in and move-out procedures, conducting final inspection and ensuring a smooth transition for tenants.
- Respondent to tenants complaints and maintenance requests in a timely and efficient manner.
- Oversaw and coordinated all repairs for the property, ensuring it is in compliance with safety and regulations.
- Conducted regular inspection of the property, identifying and addressing any issues.
- Responsible for recommending hiring,termination,discipline,promotion,suspension for staff members.
- Maintain records of repairs, preventative maintenance, and all log books ensuring everything is up to date and code.
- All service request orders completed accurately and within 24 hours.
- Emergency requests and repairs are addressed immediately, especially if its going to cause health and safety concerns to residents and staff members.
- Review and approve payroll.
- Approve overtime as needed.
- Provide ongoing staff training.
- Manage over 20 employees
- On call 24/7
Maintenance Engineer
Club Quarters Hotel
01.2017 - 01.2020
- Diagnosed and repaired complex mechanical and electrical systems.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Performed preventive maintenance and repairs on various types of equipment.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Enhanced guest satisfaction by promptly addressing and resolving maintenance-related complaints.
Education
GED -
Touro College
New York, NY06.2006
Skills
- Budget Analysis
- Verbal and written communication
- Risk Mitigation
- Decision-Making
- Building operations
- Schedule Coordination
- Property tours and inspections
- Construction Project Oversight
- Building Maintenance
- Vendor coordination
- Staff Management
- Tenant relations
- New Construction
Certification
- S12
- S13
- S95
- P99
- G60
- A35
- OSHA
- UNIVERSAL TYPE 1,2&3
Languages
Albanian
Native or Bilingual
Timeline
Resident Manager
Dalan Real Estate
01.2020 - Current
Maintenance Engineer
Club Quarters Hotel
01.2017 - 01.2020
GED -
Touro College
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