Pharmacist utilizing extensive professional knowledge, skills and experience in clinical Pharmacy (patient oriented pharmacy) to provide a comprehensive pharmaceutical care to a diverse patient population. Having a history of progressively responsible positions in both the government and private sector environment. Pharmacist well-versed in providing outstanding customer services to patients in retail pharmacy setting. Over 20 years' experience in retail community pharmacy and hospital pharmacy. Pharmacist with demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacist
Trucare Pharmacy and Medical Equipment
2124 E Monument St, Baltimore, MD 21205
09.2024 - Current
Dispensed medications accurately, ensuring compliance with safety regulations and prescription guidelines.
Provided medication counseling, educating patients on proper usage and potential side effects.
Collaborated with healthcare professionals to optimize patient care and medication therapy management.
Conducted regular inventory audits to maintain optimal stock levels and minimize waste.
Implemented process improvements that enhanced operational efficiency within the pharmacy department.
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Educated patients about possible drug interactions and gave special administration instructions.
Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Led quality assurance efforts, maintaining pharmacy accreditation and compliance with health regulations.
Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
Pharmacy Intern
Healthgates Pharmacy & Medical Supplies
9 S Highland Avenue, Baltimore
07.2022 - 08.2024
Assisted pharmacists in dispensing medications and verifying prescription accuracy.
Collaborated with healthcare professionals to address patient medication inquiries under the supervision of pharmacist.
Maintained inventory levels and organized pharmaceutical supplies efficiently.
Educated patients on proper medication usage and potential side effects.
Used pharmacy software to enter prescription and insurance information.
Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Gained valuable experience in compounding medications for customized patient needs, following strict guidelines and safety measures.
Conducted regular inventory audits to identify and rectify discrepancies, maintaining accurate stock levels.
Assisted in preparation and compounding of medications, ensuring precise formulation and dosage.
Educated patients on proper medication use.
Reconstituted oral liquids.
Principal Pharmacist II
Ministry of Health and Welness, Botswana
Goodhope District Health Management Team, Goodhope , Botswana
10.2017 - 01.2020
Manage and coordinate the implementation of national pharmacy policies and programmes ensuring that patients receive high quality health services.
Coordinate and review implementation of medicine supply chain management system resulting in 90% availability of vital and essential medicines.
Work as a team with doctors and nurses in disease state management and pharmaceutical care of in-patients and out-patients which ensures that patients receive appropriate medication for medical condition.
Coordinate review of medicine regulatory legislation ensuring that medicines are of the required quality, safety and efficacy.
Develop and implement a comprehensive medicines pharmaco-vigilance system resulting in daily monitoring and evaluating of Adverse Drug Reactions.
Approve Standard Operation Procedures and Guidelines for pharmacy department providing a useful tool for training 8 new members of staff.
Develop a new labeling system that improves efficiency and saves thousands of dollars without compromising quality of services.
Manage and improve drug inventory management system reducing waste and eliminating back orders by implementing various cost effective strategies.
Coordinate and implement Performance Base Reward System for coworkers improving their morale and leading to promotion of 6 pharmacy staff.
Organize wellness programmes, public education on drug and related products thereby promoting rational medication use.
Effectively resolve insurance rejections and other billing issues.
Implement standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.
Display patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Comply with all federal laws regarding intern, technician and assistant training and licensure.
Save money with therapeutically equivalent and more cost-effective generic drugs.
Senior Pharmacist
Ministry of Health and Wellness, Botswana
Goodhope District Health Management Team, Goodhope
04.2011 - 10.2017
Monitored the medication dispensing procedures within the hospital to ensure supplies were readily available to clinical staff.
Assessed patient
chart and made recommendations on treatment choice resulting in appropriate
treatment of patients.
Set up drug information
services and resource person to customers thereby improving public knowledge
and ensuring well informed customers.
Developed and
maintained logistic system that minimized expired medications by reducing cost
on expiry from 2.5% to 0.01% of total procurement cost.
Assessed and analysed
consumption statistics of the health facility to determine needs for
pharmaceutical services and utilized the information to adapt supply of
pharmaceuticals at the health facility to constantly meet the needs of
improving patient care.
Provided drug information services for
doctors, nurses and other health professionals which improved drug use and
therapeutic outcomes.
Developed and implemented operational
systems and procedures essential in the delivery of efficient and
effective pharmaceutical services and patient care that minimized
administrative errors.
Trained, coached and motivated 2
pharmacists and 6 pharmacy technicians thereby improving overall
performance by 70%.
Developed and implemented quality
assurance systems and procedures leading to 95% reduction in medication
errors.
Improved customer satisfaction by
re-organizing strategies for service delivery which reduced patients’
waiting time from 60 minutes to 30 minutes.
Inspected drug storage sites, monitored drug supply expiration dates and ensured proper supply levels.
Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Coordinated the pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
Effectively prioritized tasks and organized workflow to increase efficiency.
Senior Pharmacist
Ministry of Health and Wellness, Botswana
Hukuntsi Primary Hospital, Hukuntsi
12.2008 - 04.2011
Receptively answered customer questions and helped locate desired items in the pharmacy.
Ensured that reliable
and safe procedures for compounding and handling of pharmaceutical preparations
were followed. Prepared sterile products, prepared admixtures to recommended
strengths for particular health conditions ensuring stability and
compatibility. Ensured that formulated compounds meet quality control standard.
Analysed prescriptions for legality,
safety, appropriateness and authenticity in the treatment of diagnosed
diseases. Advised prescribers on appropriateness and proper utilization of
drugs. Dispensed to outpatients ensuring that prescriptions are adequately
analysed, filled and double checked which ensured patient safety.
Provided patient counselling on medication
use, drug information to customers and public education on matters
relating to the use of drugs which improved drug adherence by 60%.
Ensured that all
issues related to Drug Regiment Review were well conducted on all clients
ensuring safety of patients and improved customer’s satisfaction.
Drafted standards and
guidelines for establishment of quality management systems resulting in
achievement of good pharmaceutical practices at all times.
Improved inventory management systems for
procurement of equipment, consumables, medicines and related substances
leading to a significant reduction in overstock and waste.
Conducted Drug Utilization Reviews/Studies
in determining drug use pattern and promoting rational use.
Identified training needs for pharmacy
staff. Recommended and coordinated in-house training for members of
pharmacy resulting in promotion of 80% of staff.
Directly supervised 3 Pharmacy Technicians and support staff while on duty.
Communicated regularly with physicians, nurses and other health care professionals
Pharmacist I
Ministry of Health and Wellness, Botswana
Deborah Retief Memerial Hospital, Mochudi
10.2005 - 11.2008
Maintained excellent patient care by
collaborating with health care professionals on drug therapy management
ensuring reduction in risk of errors.
Increased focus on customer needs and
satisfaction leading to clients being provided with world class customer
services through use of best practices and resolution of customer
complains.
Conducted medication management courses to
staff resulting in rational drug use.
Provided prescription
intervention services which improved cost effectiveness of prescribed medicines.
Dispensed drugs to patients ensuring that
prescriptions were adequately analysed, filled and double checked
guaranteeing quality products and services were provided to patients
Compiled and
maintained reports on adverse drug effects, drug interaction, and reaction by
patients to various pharmaceutical preparations, related supplies and problems
associated with quality of products ensuring appropriate recall of poor
quality, unsafe and ineffective medicines.
Planned and prepared schedule
for pharmacy staff which ensured coverage of various areas of pharmaceutical
services and patient care.
Reviewed literature and analysed medical
records and reports relevant to pharmaceutical services and patient care.
Conducted appropriate operational research studies which contributed to
information relevant to improving the quality of pharmaceutical services
and patient care.
Provided guidance for determination of appropriate
consumption quantification method ensuring expenses were within the budget
limit.
Properly filled and dispensed an average of 150 prescriptions per day.
Compounded and repackaged medications, including unit-doses, topical medications and sterile products.
Conducted routine inspections of medication storage locations ensuring potency of medicines.
Regularly stocked shelves, rotated stock and checked for expired medications reducing waste of pharmaceuticals.
Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
Completed new and updated patient profiles, including lists of patient medications.
Pharmacist
QuixoPharm Nigeria Limited
Akure, Nigeria
07.2001 - 03.2005
Assisted in daily inventory, ordering and
restocking of medications ensuring 98% availability of medicines.
Dispensed medications according to written
prescription with 100% accuracy and more efficiency than other intern
pharmacists.
Provided information to customers about
drug and its’ use resulting in strong customer relation and improved drug
adherence.
Communicated effectively with supervisors
to initiate new strategies for increasing staff productivity which reduced
patient waiting time from 50 minutes to 20 minutes.
Provided education for patients on issues
like lifestyle management, smoking cessation, cholesterol, blood pressure
and weight management lowering the risk of developing chronic diseases
like hypertension, diabetes, stroke, coronary heart diseases etc.
Complied with procedures, rules and
regulations governing maintenance of safe and clean work environment as
well as laws regulating pharmacy practices avoiding sanctions from
Pharmacists Council and state board of pharmacy.
Monitored drug storage condition regularly
ensuring drug potency and reducing waste.
Adhered to infection control protocol
protecting patients and other staff of pharmacy.
Performed technical processes required to dispense medications to patients.
Completed new and updated patient profiles, including lists of patient medications.
Cleaned equipment and work areas and sterilized glassware to maintain safe and sanitary conditions.
Assisted other pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
Education
Bachelor of Pharmacy -
Obafemi Awolowo University
Ile-Ife, Nigeria.
06-2000
Skills
In-depth pharmacy law knowledge
Conflict resolution ability
Flexibility in scheduling
Committed to quality assurance
Inventory maintenance system
Health education seminars
Interprofessional collaboration
Pharmacy ethics adherence
Pharmacy software proficiency
Certification
In good standing with the Maryland State Board of Pharmacy