Gbengaola Akinsanya
Arlington,TX
Summary
Experienced Food Service Manager with over 10 years of experience in Food Service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.Recognized consistently for performance excellence and contributions to success in Food Service industry. Strengths in management and Safety backed by training in ServSafe.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Food Service Manager IV
Texas Department Of Criminal Justice
Dallas, TX
03.2019 - Current
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Reconcile and balance the Food Service Budget every month.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Set schedules for 45 staff memebers by planning and designating shifts and hours.
- Resolved escalated customer issues and boosted retention rates by 80 percent.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Tracked food production levels, meal counts and supply costs.
- Reviewed and approved employee schedules and timesheets.
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 90 percent food waste reduction.
- Organized and oversaw food service training to educate employees on progressive cooking and safety.
- Oversaw training of more than 45 team members.
Food Service Manager III
Texas Department Of Criminal Justice
Dallas, TX
02.2012 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supervised the washing,peeling and cutting of various fruits and vegetables to prepare for serving.
- Supervised the cleaning and sanitized work areas throughout hours of operation and at close of business.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
- Inspected equipment such as refrigerators and warming lamps every day to check compliance with safe operating levels.
- Ensured proper handling and preservation methods while packaging and storing food products.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
- Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Relations Representative
Advance PCS
Fort Worth, TX
10.2001 - 08.2004
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Reviewed order data on daily basis to verify transactions and shipping dates.
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Education
High School Diploma -
Akande Dahunsi Memorial High School
Ikoyi Lagos06.1995
Bachelor of Arts - Business Administration And Management
Yaba College of Technology
Yaba Lagos09.2001
Skills
- Foodservice staff management
- Food service efficiency
- Foodservice experience
- Foodservice Management Professional
- Food service skills
- Food service standards
- Food service regulations
- Food service knowledge
- Food inventories
- Food safety standards
- Managerial finance
- Food safety practices
Certification
. Training For Staff Trainer
.ServSafe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Food Service Manager IV
Texas Department Of Criminal Justice
03.2019 - Current
Food Service Manager III
Texas Department Of Criminal Justice
02.2012 - Current
Customer Relations Representative
Advance PCS
10.2001 - 08.2004
High School Diploma -
Akande Dahunsi Memorial High School
Bachelor of Arts - Business Administration And Management
Yaba College of Technology
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