GBESAY BAWOH
EL PASO,TX
Summary
Dynamic Office Assistant with a proven track record at Urgent Care Home Health, excelling in patient scheduling and insurance claim processing. Leveraged strong time management and customer service skills to enhance workflow efficiency and ensure compliance. Implemented effective organization strategies, significantly improving document retrieval times.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant
Urgent Care Home Health
3130 GATE BLVD EAST
03.2022 - Current
- Managed patient scheduling and coordinated appointments to optimize workflow efficiency.
- Processed insurance claims and verified patient information for accuracy and compliance.
- Assisted with the preparation of medical records, ensuring all documentation met regulatory standards.
- Implemented office organization strategies, enhancing retrieval times for patient files and materials.
Education
Nursing
COLLEGE OF MEDINCE AND ALLIED HEALTH SCIENCES
SIERRA LEONE05-2015
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
Accomplishments
- Successfully resolved 50 customer issues per 2015 to 2026.
- Oversaw implementation of new phone system which resulted in more cost-effective service.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
Certification
- Licensed State Enrolled Community Health Nursing - 2010 to 2015
- Monor Theater Superintendent License - 2018 to 2021
- Nursing Training - 2010 to 2015
Languages
English
Full Professional
Timeline
Office Assistant
Urgent Care Home Health
03.2022 - Current
Nursing
COLLEGE OF MEDINCE AND ALLIED HEALTH SCIENCES