Summary
Overview
Work History
Education
Skills
Timeline
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GRACE DENNISON

Rock Hill,SC

Summary

Highly motivated young professional with a strong academic background and practical experience working with the public. Proven ability to lead others, seeking challenging opportunities to contribute and grow. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience

Work History

Bartender

Twin Peaks
06.2024 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

The Garrison
03.2024 - 07.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

BARTENDER

Thigs Cocktail Bar
11.2023 - 03.2024
  • Ability to multitask efficiently, manage inventory, and maintain a clean and organized bar area
  • Strong knowledge of various types of spirits, wines, and beers, including food pairing recommendations
  • Proven ability to handle high-pressure environments and consistently provide excellent customer service

BARBACK

Idlewild
11.2022 - 11.2023
  • Skilled in assisting bartenders with preparing and garnishing drinks, delivering exceptional customer service
  • Proven ability to handle multiple tasks simultaneously and work effectively under fast-paced environments
  • Proficient in restocking bar supplies, organizing inventory, and maintaining cleanliness in the bar area

SHIFT MANAGER

Starbucks
11.2020 - 11.2022
  • Managed inventory, upheld food safety standards, and resolved customer complaints
  • Collaborated with management to develop and implement strategies for increased customer satisfaction
  • Trained new staff members and conducted performance evaluations for improved productivity
  • Led a team of 20 employees and ensured smooth operations during shifts
  • Conflict resolution expertise: Skilled at de-escalating tense situations and finding peaceful resolutions to customer complaints

SHIFT MANAGER

Papa Johns
08.2019 - 08.2020
  • Lead a team of employees, delegating tasks and ensuring smooth operations
  • Managed inventory and maintained stock levels to meet customer demands
  • Trained new employees, implementing company policies and procedures for efficient workflow
  • Provided exceptional customer service, resolving any issues or complaints effectively

Education

FORENSIC PSYCHOLOGY -

Arizona State University
Tempe, AZ
09.2024

Skills

  • Adaptability
  • Critical Thinking
  • Decision Making
  • Communication
  • Leadership
  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Timeline

Bartender

Twin Peaks
06.2024 - Current

Bartender

The Garrison
03.2024 - 07.2024

BARTENDER

Thigs Cocktail Bar
11.2023 - 03.2024

BARBACK

Idlewild
11.2022 - 11.2023

SHIFT MANAGER

Starbucks
11.2020 - 11.2022

SHIFT MANAGER

Papa Johns
08.2019 - 08.2020

FORENSIC PSYCHOLOGY -

Arizona State University
GRACE DENNISON