Summary
Overview
Work History
Education
Skills
Languages
Activities
Timeline
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Gedrica Deshommes

Forney,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Sales Associate

Finish Line
05.2021 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Administrative Assistant

The Women's Center
02.2023 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Processed medical insurance claims and payments.

Team Member

Arcade City / 7D Orlando
07.2020 - 05.2021
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
  • Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
  • Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Explained and demonstrated games and attractions to assist guests.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.

Associate

Panera Bread
11.2019 - 02.2020
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Assisted with bussing tables and cleaning up spills.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Seasonal Sales Associate

Rue21
07.2019 - 08.2019
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Evans High School
Orlando, FL
05.2021

Certificate of Completion - Nail Technician

Orange Technical College
Orlando, FL
05.2021

Skills

  • Order Processing
  • Display Setup
  • Money Handling
  • Customer Service
  • POS System Operations
  • Store Opening and Closing
  • Teamwork
  • Problem-Solving

Languages

Passive speaker in Haitian Creole

Activities

Lighthouse Church Youth Group, Benicia, CA - Participated in a youth group in Middle School & High School. We helped others who needed help; provided supplies to kids who couldn't get school supplies and provided to the homeless with little care packages and non-perishable foods.

Timeline

Administrative Assistant

The Women's Center
02.2023 - 06.2023

Sales Associate

Finish Line
05.2021 - 08.2023

Team Member

Arcade City / 7D Orlando
07.2020 - 05.2021

Associate

Panera Bread
11.2019 - 02.2020

Seasonal Sales Associate

Rue21
07.2019 - 08.2019

High School Diploma -

Evans High School

Certificate of Completion - Nail Technician

Orange Technical College
Gedrica Deshommes