Geen Smith

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Consulted with customers to assess needs and propose optimal solutions.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

• Aligned projects and daily activities with company vision, strategies and tactics.
• Represented organization to customers, public, government officials and other external sources. Developed key and valued relationships with customers, public, government officials and other external sources by resolving issues quickly and implementing [Type] process.
• Trained new team members on company policies, procedures, and best practices for excellent customer service delivery.
• Established strong rapport with clients through proactive communication efforts, building trust in the company''s ability to meet their needs.
• Facilitated successful contract negotiations by effectively communicating company offerings and value propositions.
• Represented the company at industry events, networking with potential clients and partners for business growth opportunities.
• Coordinated closely with shipping and logistics departments to ensure timely delivery of orders, minimizing delays or disruptions for customers.

I ran my own small local Roofing business with moderate success until a motorcycle accident put me out of business.

Worked Hail related claims for this , then 25 year old company.