Geena Giocomarra
Quest Diagnostics
Riverside,USA
2
Languages
1
Certification
2027
years of professional experience
Dedicated and passionate professional with exceptional customer service skills and experience across multiple industries. Known for strong communication, adaptability, and the ability to build positive relationships with clients and team members.
Work History
Marketing Manager
7 Months- Developed and executed marketing strategies to enhance brand visibility and customer engagement.
- Collaborated with cross-functional teams to align marketing campaigns with business objectives.
- Analyzed market trends and competitor behavior to inform strategic decision-making processes.
- Managed digital marketing initiatives, optimizing content for SEO and social media platforms.
Assistant
- Assisted in patient scheduling and appointment management to optimize clinic operations.
- Provided administrative support by maintaining accurate patient records and documentation.
- Coordinated communication between medical staff and patients to ensure seamless service delivery.
- Managed inventory of medical supplies, ensuring availability for daily operations.
Specimen Technician
7 Months- Processed and labeled biological specimens for accurate identification and tracking.
- Ensured compliance with safety protocols during specimen handling and storage.
- Maintained equipment and performed routine quality control checks to uphold standards.
- Collaborated with laboratory staff to streamline specimen workflow and improve efficiency.
- Documented specimen information accurately in laboratory information systems for record-keeping.
Front Desk Agent
1 Year 10 Months- Managed guest check-ins and check-outs efficiently, ensuring a smooth arrival experience.
- Resolved guest inquiries and complaints promptly, enhancing overall satisfaction levels.
- Coordinated room assignments and maintained accurate reservation records using property management system.
- Provided information on hotel services and local attractions, improving guest engagement and satisfaction.
Barista
2 Years 2 MonthsServer
9 Years 7 Months- Provided exceptional customer service by anticipating needs and addressing concerns promptly.
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Maintained cleanliness and organization of dining area, enhancing guest experience and safety.
- Processed payments efficiently using point-of-sale systems, ensuring accurate transactions.
Education
- Business Administration And Management
Associate of Science - Business administration
Skills
Development
Hospitality
• Sales and Marketing
• Delivery Coordination
• Effective Communication
• Customer Relations
• Effective Collaboration
Certification
- Computer Systems Information & Technology Certified, Riverside
- July 2023
Languages
English
ASL
Timeline
Marketing Manager
Advantage Painting Soultions
01.2026 - CurrentRead More
Specimen Technician
Quest Diagnostics
01.2026 - CurrentRead More
Front Desk Agent
Hilton
02.2023 - 12.2024Read More
Barista
Coffee bean
03.2021 - 05.2023Read More
Server
Lighthouse Restaurant
01.2017 - 2019Read More
Assistant
Richards Rehab Soultions
Read More
Palomar College
from Business Administration And Management
Read More
RCC
Associate of Science from Business administration
Read More