Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Geena Lawrence

Minneapolis,MN

Summary

Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to fill the vacancy on your team successfully. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. I Operate well in both individual and team capacities, leveraging a seasoned work ethic to adapt to different processes and drive company objectives quickly. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Experienced with childcare, ensuring children's safety and well-being. Utilizes creative strategies to engage children in educational activities and promote development. Knowledge of household management and effective communication with parents to maintain a supportive and nurturing environment.

Overview

7
7
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Barista

Target
07.2020 - Current
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
  • Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
  • Welcomed customers and answered questions regarding menu items and preparation methods
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
  • Maintained clean and healthy environment by following proper safety and sanitation regulations
  • Memorized or referenced readily accessible information to relay to customers
  • Answered customer phone calls and appropriately addressed questions and complaints
  • Adhered to all health codes while preparing specialty beverages according to company specifications
  • Utilized problem-solving skills to troubleshoot technical issues with coffee machines or other equipment
  • Trained new baristas on company processes and product preparation
  • Trained incoming staff members on proper operation of brewing equipment and drink recipes
  • Trained new baristas on proper coffee preparation techniques
  • Employed creative ideas when developing new drink recipes or menu items
  • Updated signage and displays to promote new and expanded products and services
  • Built strong relationships with regulars and new customers by providing friendly, personalized service
  • Delivered high-quality customer service to promote company's culture, values, and mission
  • Collaborated with team members to ensure a positive customer experience from start to finish
  • Created signs to advertise store products or events

Nanny/Babysitter

Private Client
09.2018 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Organized and cleaned the home after activities by picking up toys and straightening up playroom.
  • Played games, worked on puzzles, and read books to young children.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
  • Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Encouraged children to be understanding and patient with others.
  • Supervised children on the playground to help develop physical and social skills.
  • Transported children to and from activities using personal or family vehicles.
  • Provided developmentally appropriate activities for children.
  • Helped children complete homework assignments and school projects.
  • Taught children basic life skills, manners and personal hygiene.
  • Encouraged positive behavior and manners through example and gentle guidance.
  • Communicated positively with children and guardians.
  • Engaged with children on an age-appropriate level.
  • Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.

Volunteer

Interfaith Outreach
04.2022 - 06.2022
  • Observed rules and safety regulations of organization while carrying out assigned tasks
  • Participated in community clean-up and enrichment projects
  • Provided direct assistance to individuals in need, offering companionship and support

Education

Sociology of Law, Criminology - Sociology

University of Minnesota Twin Cities
Minneapolis, MN
05.2026

Psychology - Health Psychology

University of Minnesota
Minneapolis, MN
09.2024 - Current

Skills

  • Multitasking
  • Customer service
  • Adaptability
  • Reliability
  • Problem-solving
  • Attention to detail
  • Conflict resolution
  • Interpersonal skills
  • Friendly and outgoing
  • Team player
  • Active listener
  • Cleanliness

Certification

  • Food certified
  • Barista certified
  • Barista training certified

Languages

English
Native or Bilingual
Spanish
Professional Working

Interests

  • Drawing and Painting
  • Hiking
  • Open Paddleboarding
  • Road Trips
  • Mindfulness Practices
  • Yoga
  • Friends and family gatherings

Timeline

Psychology - Health Psychology

University of Minnesota
09.2024 - Current

Volunteer

Interfaith Outreach
04.2022 - 06.2022

Barista

Target
07.2020 - Current

Nanny/Babysitter

Private Client
09.2018 - Current

Sociology of Law, Criminology - Sociology

University of Minnesota Twin Cities

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Geena Lawrence