Geena Lawrence
Minneapolis,MN
Summary
Focused and reliable sociology student with experience in service-based roles and informal responsibility-based work. Strong foundation in organization, safety awareness, and professional communication. Works effectively both independently and within team environments, adapts quickly to expectations, and brings a consistent work ethic. Seeking opportunities to apply observational skills, accountability, and academic training in a professional or observational-based role.
Overview
9
9
years of professional experience
3
3
Certifications
1
1
year of post-secondary education
Work History
Barista
Target
Plymouth, US
07.2020 - Current
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Welcomed customers and answered questions regarding menu items and preparation methods
- Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Memorized or referenced readily accessible information to relay to customers
- Answered customer phone calls and appropriately addressed questions and complaints
- Adhered to all health codes while preparing specialty beverages according to company specifications
- Utilized problem-solving skills to troubleshoot technical issues with coffee machines or other equipment
- Trained new baristas on company processes and product preparation
- Trained incoming staff members on proper operation of brewing equipment and drink recipes
- Trained new baristas on proper coffee preparation techniques
- Employed creative ideas when developing new drink recipes or menu items
- Updated signage and displays to promote new and expanded products and services
- Built strong relationships with regulars and new customers by providing friendly, personalized service
- Delivered high-quality customer service to promote company's culture, values, and mission
- Collaborated with team members to ensure a positive customer experience from start to finish
- Created signs to advertise store products or events
Nanny/Babysitter
Private Client
Plymouth, MN
09.2018 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Organized and cleaned the home after activities by picking up toys and straightening up playroom.
- Played games, worked on puzzles, and read books to young children.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Encouraged children to be understanding and patient with others.
- Supervised children on the playground to help develop physical and social skills.
- Transported children to and from activities using personal or family vehicles.
- Provided developmentally appropriate activities for children.
- Helped children complete homework assignments and school projects.
- Taught children basic life skills, manners and personal hygiene.
- Encouraged positive behavior and manners through example and gentle guidance.
- Communicated positively with children and guardians.
- Engaged with children on an age-appropriate level.
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
Volunteer
Interfaith Outreach
Plymouth, US
04.2022 - 06.2022
- Observed rules and safety regulations of organization while carrying out assigned tasks
- Participated in community clean-up and enrichment projects
- Provided direct assistance to individuals in need, offering companionship and support
Education
Sociology of Law, Criminology - Sociology
University of Minnesota Twin Cities
Minneapolis, MN05.2026
Psychology - Health Psychology
University of Minnesota
Minneapolis, MN 09.2024 - Current
Skills
- Multitasking
- Customer service
- Adaptability
- Reliability
- Problem-solving
- Attention to detail
- Conflict resolution
- Interpersonal skills
- Friendly and outgoing
- Team player
- Active listener
- Cleanliness
Certification
- Food certified
- Barista certified
- Barista training certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
Mindfull practicing
Yoga
Friends and Family gathering
Painting
Road trips
Open paddle-boarding
Hiking
Timeline
Psychology - Health Psychology
University of Minnesota
09.2024 - Current
Volunteer
Interfaith Outreach
04.2022 - 06.2022
Barista
Target
07.2020 - Current
Nanny/Babysitter
Private Client
09.2018 - Current
Sociology of Law, Criminology - Sociology
University of Minnesota Twin Cities