Knowledgeable Recreation Specialist with a proven record of designing and delivering engaging programs for seniors that enhance wellness and community involvement. Skilled in event coordination, communication, and problem-solving, with a reputation for reliability, adaptability, and a strong willingness to learn. Dedicated to supporting team success and advancing organizational goals through enthusiasm and professionalism.
Overview
9
9
years of professional experience
Work History
Recreation Specialist
City Of El Paso
06.2023 - Current
Oversaw maintenance tasks within senior facilities to ensure cleanliness and safety standards were consistently met.
Promoted healthy lifestyles by creating wellness programs tailored for seniors within the community.
Successfully helped coordinate large-scale community events such as festivals or tournaments that attracted visitors from surrounding regions.
Coordinated facility rentals for private events, ensuring smooth operations while maximizing revenue generation opportunities.
Developed open communication lines with patrons by soliciting feedback regularly on their needs and preferences.
Collaborated with various departments for successful execution of special events and projects.
Enhanced senior center programs by conducting comprehensive needs assessments and implementing new initiatives.
Developed and implemented strategic plans to align senior center goals with community needs and expectations.
Sales Associate
Bath and Body Works, Limited Brands
08.2020 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Lead
Crazy Dave's Pizza
03.2020 - Current
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
Prioritized strict adherence to food safety regulations, maintaining a clean work area free from cross-contamination risks at all times.
Key Holder
Piercing Pagoda of Zale
07.2018 - 09.2021
Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Managed store personnel by delegating tasks and supervising daily operations.
Trained and supervised new employees to apply best practices in customer service and store operations.
Processed and sorted store merchandise.
Certified to perform piercings on diverse clients, following industry-standard hygiene and safety protocols.
Karate Instructor
City Of El Paso
06.2016 - 03.2020
Promoted the importance of self-discipline, perseverance, and respect through daily practices and discussions with students.
Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
Tailored class content based on age groups and skill levels to provide appropriate challenges for each participant.
Ensured proper use of equipment during classes, maintaining a safe training environment for all participants.
Evaluated student performance to determine promotion in rank.
Fostered a sense of community by organizing special events like team-building activities and holiday celebrations for students.
Demonstrated proper form and technique to prevent injury.
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing