Experienced security and public safety professional with 10+ years in the field and recent frontline experience with Homeless Health Care Los Angeles. Skilled in de-escalation, overdose response, crisis intervention, incident reporting, surveillance, and maintaining safe environments for clients, staff, and visitors. CPI Blue Card certified with hands-on experience supporting individuals experiencing homelessness, behavioral health challenges, and substance use disorders.
Work History
Safety Specialist
1 Year 1 Month
Homeless Health Care Los Angeles | 05.2025 - 06.2026
Developed and implemented safety protocols to minimize workplace hazards.
Conducted regular safety audits to ensure compliance with regulations.
Trained staff on emergency response procedures and safety best practices.
Collaborated with healthcare teams to address safety concerns for vulnerable populations.
Overdose Response
Security Officer
2 Years 3 Months
AGS | 12.2022 - 03.2025
Checked for safety hazards and took corrective action when necessary.
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Patrolled assigned areas to identify suspicious activity, unauthorized personnel, and safety hazards.
Enforced store policies and procedures related to customer service, theft prevention, and safety.
Reported any suspicious activities or persons to the appropriate authorities.
Assisted customers with questions regarding store policies and procedures.
Greeted customers entering the store while screening for potential shoplifters or trespassers.
Prepared detailed reports of all security-related incidents for management review.
Maintained a visible presence throughout the premises at all times in order to deter criminal activity.
Unarmed Guard
1 Year 9 Months
Century Security and Event Staffing | 03.2021 - 12.2022
Oversaw daily monitoring and patrolled buildings, grounds, and work sites
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies
Oversaw premises, including entry and exit of up to 300 employees and visitors daily
Monitored and authorized entrance and departure of 300 employees and visitors daily
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
Authorized entrance papers and granted or denied entrance to building
Permitted entry with escort for approved persons into secure locations
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Unarmed Guard
5 Years 2 Months
SOA Security | 09.2016 - 11.2021
Provided Exceptional Customer Service To Visitors, Assisting With Directions And Addresing Concerns While Maintaining Vigilance
Maintained a Safe Environment With Proactive Conflict Resolution And De-Escalation Techniques
Reduced Risk Of Theft By Diligently Checking Identification and securing entry points
Coordinated Efforts With Local Law Enforcement Agencies During Emergencies Or Critical Incidents, Ensuring Swift Responses And Resolutions.
Unarmed Guard
4 Months
Blackstone Security Services, Inc. | 06.2021 - 10.2021
Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility
Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours
Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
Unarmed Guard
5 Months
UNIVERSAL PROTECTIVE SERVICES | 12.2015 - 05.2016
Maintained a safe environment with proactive conflict resolution and de-escalation techniques
Reduced risk of theft by diligently checking identification and securing entry points.
Education
Diploma
Pheonix High School | Lancaster, CA | 06.2010
Skills
Incident Reporting
Verbal And Written Communication
Employee And Visitor Screening
Dispatch
Emergency Response
Overdose response
De-escalation
Customer service
Certification
California Guard Card
CPI Blue Card - Nonviolent Crisis Intervention (Advanced Physical Skills)