Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Gehrig Oppenheimer

Wesley Chapel,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving everyone a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Retail Worker

Rinkside Sports
Wesley Chapel, FL
10.2023 - Current
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Inspected merchandise for defects prior to display on sales floor or shipment to customers.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
  • Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Helped customers by answering questions and locating merchandise.

Ice Hockey Coach

Self-employeed
Wesley Chapel, FL
04.2018 - Current
  • Organized team meetings to discuss goals, objectives, strategies, and expectations.
  • Implemented disciplinary measures when appropriate while also promoting good sportsmanship.
  • Created individualized training plans for each athlete based on strengths and weaknesses.
  • Analyzed game films in order to identify areas where improvements can be made.
  • Developed and implemented practice drills for players to improve their skating, passing, and shooting skills.
  • Motivated athletes to strive for personal bests while maintaining a positive attitude at all times.
  • Instructed players on the fundamentals of game strategy, positioning, rules, regulations, and techniques.
  • Planned out various offensive and defensive plays for use during games.
  • Mentored athletes in developing leadership qualities both on and off the ice.

Clubhouse Attendant

New York Yankees
Tampa , Florida
02.2023 - 03.2023
  • Provided excellent customer service to patrons and athletes at all times.
  • Ensured proper maintenance of all sporting equipment and facilities.
  • Performed minor repairs on sports equipment when necessary.
  • Provided water bottles and towels to players as needed during events.
  • Ensured all equipment was in proper working order prior to each event.
  • Retrieved balls from the playing field during games.
  • Cleaned and maintained sports equipment before and after events.
  • Communicated effectively with other ball boys to ensure smooth operations during events.
  • Assisted with stocking supplies in locker rooms and preparing them for use.

Skate Guard

AdventHealth Center Ice
Wesley Chapel, FL
01.2017 - 08.2017
  • Greeted customers upon arrival, answered questions about services offered, and provided information regarding pricing options.
  • Monitored and enforced safety regulations on the skating rink floor, ensuring all participants followed the rules.
  • Provided first aid care to injured patrons when necessary and contacted emergency personnel if needed.
  • Kept a vigilant watch over the entire skating area while it was open for business.
  • Supervised children's programs including teaching basic skating skills during designated classes.
  • Performed light maintenance tasks such as cleaning restrooms, sweeping floors, and emptying trash cans throughout the facility.
  • Ensured that all equipment was in proper working order before each session began.
  • Provided assistance to skaters by helping them tie their skates and providing instruction on how to skate properly.
  • Assisted with setting up rental skates for customers according to size or preference requested.
  • Assisted with public skating sessions, birthday parties, and other special events held at the facility.
  • Attended to skaters after accidents, falls or incidents and prepared documentation.
  • Monitored skaters for adherence to rules and ice safety policies.

Education

High School Diploma -

The Winchendon School
Winchendon, MA
05-2020

Some College (No Degree) - Emergency Medical Technology/ Firefighter

Pasco-Hernando State College
New Port Richey, FL

Some College (No Degree) - Sports Management

Post University
Waterbury, CT

Wiregrass Ranch High School
Wesley Chapel, FL

Skills

  • Customer Assistance
  • Shipment Receiving
  • Stock replenishment
  • Store maintenance
  • Cash Handling Accuracy
  • Patient-centered care
  • CPR, First Aid, AED
  • Easy to talk to
  • Great listener

Affiliations

  • hockey
  • surfing
  • fishing
  • video games
  • free diving
  • working out
  • skateboarding
  • snowboarding
  • hunting

Accomplishments

  • won a hockey national championship
  • won plenty fishing tournaments
  • won multiple hockey tournaments
  • was a captain on three different hockey teams
  • graduated the fire academy
  • graduated EMT school

Timeline

Retail Worker

Rinkside Sports
10.2023 - Current

Clubhouse Attendant

New York Yankees
02.2023 - 03.2023

Ice Hockey Coach

Self-employeed
04.2018 - Current

Skate Guard

AdventHealth Center Ice
01.2017 - 08.2017

High School Diploma -

The Winchendon School

Some College (No Degree) - Emergency Medical Technology/ Firefighter

Pasco-Hernando State College

Some College (No Degree) - Sports Management

Post University

Wiregrass Ranch High School
Gehrig Oppenheimer