Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving everyone a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Retail Worker
Rinkside Sports
Wesley Chapel, FL
10.2023 - Current
Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
Inspected merchandise for defects prior to display on sales floor or shipment to customers.
Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Organized backroom storage areas for efficient retrieval of stock items during peak business times.
Greeted customers, identified their needs and provided assistance with product selection.
Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
Maintained an organized store environment by restocking shelves and organizing displays.
Operated cash register to process payments from customers accurately and efficiently.
Helped customers by answering questions and locating merchandise.
Ice Hockey Coach
Self-employeed
Wesley Chapel, FL
04.2018 - Current
Organized team meetings to discuss goals, objectives, strategies, and expectations.
Implemented disciplinary measures when appropriate while also promoting good sportsmanship.
Created individualized training plans for each athlete based on strengths and weaknesses.
Analyzed game films in order to identify areas where improvements can be made.
Developed and implemented practice drills for players to improve their skating, passing, and shooting skills.
Motivated athletes to strive for personal bests while maintaining a positive attitude at all times.
Instructed players on the fundamentals of game strategy, positioning, rules, regulations, and techniques.
Planned out various offensive and defensive plays for use during games.
Mentored athletes in developing leadership qualities both on and off the ice.
Clubhouse Attendant
New York Yankees
Tampa , Florida
02.2023 - 03.2023
Provided excellent customer service to patrons and athletes at all times.
Ensured proper maintenance of all sporting equipment and facilities.
Performed minor repairs on sports equipment when necessary.
Provided water bottles and towels to players as needed during events.
Ensured all equipment was in proper working order prior to each event.
Retrieved balls from the playing field during games.
Cleaned and maintained sports equipment before and after events.
Communicated effectively with other ball boys to ensure smooth operations during events.
Assisted with stocking supplies in locker rooms and preparing them for use.
Skate Guard
AdventHealth Center Ice
Wesley Chapel, FL
01.2017 - 08.2017
Greeted customers upon arrival, answered questions about services offered, and provided information regarding pricing options.
Monitored and enforced safety regulations on the skating rink floor, ensuring all participants followed the rules.
Provided first aid care to injured patrons when necessary and contacted emergency personnel if needed.
Kept a vigilant watch over the entire skating area while it was open for business.
Supervised children's programs including teaching basic skating skills during designated classes.
Performed light maintenance tasks such as cleaning restrooms, sweeping floors, and emptying trash cans throughout the facility.
Ensured that all equipment was in proper working order before each session began.
Provided assistance to skaters by helping them tie their skates and providing instruction on how to skate properly.
Assisted with setting up rental skates for customers according to size or preference requested.
Assisted with public skating sessions, birthday parties, and other special events held at the facility.
Attended to skaters after accidents, falls or incidents and prepared documentation.
Monitored skaters for adherence to rules and ice safety policies.
Education
High School Diploma -
The Winchendon School
Winchendon, MA
05-2020
Some College (No Degree) - Emergency Medical Technology/ Firefighter
Pasco-Hernando State College
New Port Richey, FL
Some College (No Degree) - Sports Management
Post University
Waterbury, CT
Wiregrass Ranch High School
Wesley Chapel, FL
Skills
Customer Assistance
Shipment Receiving
Stock replenishment
Store maintenance
Cash Handling Accuracy
Patient-centered care
CPR, First Aid, AED
Easy to talk to
Great listener
Affiliations
hockey
surfing
fishing
video games
free diving
working out
skateboarding
snowboarding
hunting
Accomplishments
won a hockey national championship
won plenty fishing tournaments
won multiple hockey tournaments
was a captain on three different hockey teams
graduated the fire academy
graduated EMT school
Timeline
Retail Worker
Rinkside Sports
10.2023 - Current
Clubhouse Attendant
New York Yankees
02.2023 - 03.2023
Ice Hockey Coach
Self-employeed
04.2018 - Current
Skate Guard
AdventHealth Center Ice
01.2017 - 08.2017
High School Diploma -
The Winchendon School
Some College (No Degree) - Emergency Medical Technology/ Firefighter
Assistant Manager - Sports Management and Development at Sports Village Edu Sports- Sports & Youth Services Department of OdishaAssistant Manager - Sports Management and Development at Sports Village Edu Sports- Sports & Youth Services Department of Odisha
HIGH PERFORMANCE ANALYST-PHYSIOTHERAPY (Team Lead) at SPORTS AUTHORITY OF INDIA, NATIONAL CENTRE OF EXCELLENCE, NETAJI SUBHSH NATIONAL INSTITUTE OF SPORTSHIGH PERFORMANCE ANALYST-PHYSIOTHERAPY (Team Lead) at SPORTS AUTHORITY OF INDIA, NATIONAL CENTRE OF EXCELLENCE, NETAJI SUBHSH NATIONAL INSTITUTE OF SPORTS