Geisa Lintz
Houston,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
E-Commerce Associate
Kroger's Signature Store
08.2017 - Current
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Monitored website traffic and customer reviews to evaluate responses to site updates.
- Maintained working knowledge of company products, services and promotions.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Recommended merchandise and services that would meet customer needs.
- Contacted customers to collect payments and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
Stocker/Clerk
Krogers Grocery Store
08.2007 - 07.2017
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Consistently lifted materials weighing as much 20 pounds.
- Stocked designated items on shelves, end caps and displays.
- Interacted with guests in friendly and knowledgeable way.
Manager
Sonic
09.2006 - 07.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager
Sicily Pizza
07.2005 - 08.2006
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Assistant Manager
Taco Bell
01.2000 - 06.2005
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree -
Sarah T. Reed High School
New Orleans, LASkills
- Customer Preferences
- Customer Service and Assistance
- Picking and Processing
- E-Commerce
- Effective Customer Communication
- Operational Efficiency
Timeline
E-Commerce Associate
Kroger's Signature Store
08.2017 - Current
Stocker/Clerk
Krogers Grocery Store
08.2007 - 07.2017
Manager
Sonic
09.2006 - 07.2007
Manager
Sicily Pizza
07.2005 - 08.2006
Assistant Manager
Taco Bell
01.2000 - 06.2005
No Degree -
Sarah T. Reed High School
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