Geisell Soler Acevedo
Sherman,TX
Summary
Dedicated support professional with extensive experience addressing client needs and resolving inquiries promptly and effectively. Proficient in managing client interactions, troubleshooting issues, and ensuring customer satisfaction. Skilled in utilizing various software tools and systems to streamline support processes.
Overview
8
8
years of professional experience
Work History
Client Support Specialist
Arstrat LLc-Remote
Denison, Texas
12.2024 - Current
- Resolved client inquiries promptly, ensuring high satisfaction and retention.
- Managed client accounts via CRM software, streamlining communication and relationship management.
- Collaborated with teams to improve workflow and achieve project goals.
- Completed daily assignments to maintain operational flow. with accuracy and efficiency.
Administrative Assistant
Aramark-Pinellas County Jail
Clearwater, Florida
06.2022 - 11.2024
- Trained new administrative staff on office protocols and software systems.
- Coordinated daily activities for staff and inmates to enhance operational efficiency.
- Maintained comprehensive records and documentation for inmate services to support accountability.
- Managed office supplies inventory by regularly checking stock levels to ensure availability.
Receptionist
Restaurant Depot
Largo, Florida
08.2018 - 06.2022
- Greeted customers and provided excellent service in a fast-paced environment.
- Managed phone calls and directed inquiries to appropriate departments efficiently.
- Processed customer transactions accurately at the front desk area.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with inventory management by checking stock levels regularly.
Education
High School Diploma -
Largo High School
Largo, FL05-2018
Skills
- Customer service excellence
- Phone etiquette
- Inventory management
- Microsoft Office proficiency
- Problem solving
- CRM management
- Effective communication
- Task prioritization
- Account management
- Professionalism under pressure
- Strong work ethic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Client Support Specialist
Arstrat LLc-Remote
12.2024 - Current
Administrative Assistant
Aramark-Pinellas County Jail
06.2022 - 11.2024
Receptionist
Restaurant Depot
08.2018 - 06.2022
High School Diploma -
Largo High School