Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Gekara Carter-owens

Greenville,SC

Summary

Dynamic and customer-focused professional with a proven track record at Spinx Gas Station, excelling in customer service and accurate cash processing. Recognized for enhancing customer satisfaction and fostering loyalty through compassionate understanding and effective conflict mediation. Committed to maintaining high standards in inventory management and visual merchandising.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

3
3
years of professional experience

Work History

Cashier

Spinx Gas Station
01.2024 - 06.2025
  • Collaborated with team members to improve service speed and accuracy.
  • Resolved customer issues promptly to enhance satisfaction levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of products.
  • Demonstrated product knowledge to educate customers on features and benefits, enhancing their purchasing experience.
  • Maintained visual merchandising standards, contributing to an appealing store layout that attracted customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Maxway Department Store
11.2022 - 04.2023
  • Provided exceptional customer service by addressing inquiries and resolving issues effectively.
  • Executed daily sales transactions accurately using point-of-sale systems while maintaining a fast-paced environment.
  • Collaborated with team members to achieve store sales goals, fostering a positive work atmosphere.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Carolina High School
2725 Anderson Rd, Greenville Sc 29611
05-2025

Skills

  • Customer service expertise
  • Commitment to integrity
  • Compassionate understanding
  • Prioritization and scheduling expertise
  • Accurate cash processing
  • Surface cleaning expertise
  • Customer service proficiency
  • Dependable attendance
  • Strong verbal communication skills
  • Inventory replenishment
  • Skilled in conflict mediation
  • Customer engagement

Languages

English
Native or Bilingual

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Fundraising Events
  • Participate in cheer and track, as recreational activities to maintain physical fitness

Timeline

Cashier

Spinx Gas Station
01.2024 - 06.2025

Sales Associate

Maxway Department Store
11.2022 - 04.2023

High School Diploma -

Carolina High School

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