Gelacio Remigio Pena
Oshkosh,WI
Summary
Dynamic General Manager with a proven track record at The Kebab Shop, excelling in operations management and team building. Spearheaded training initiatives that enhanced staff performance, resulting in improved service quality. Expert in problem resolution and efficient multi-tasking, driving strategic marketing adjustments to boost customer retention and operational efficiency.
Overview
1
1
year of professional experience
Work History
General Manager
The Kebab Shop
01.2025 - 12.2025
- Managed daily operations to ensure streamlined processes and effective use of resources.
- Created and delivered targeted training initiatives aimed at improving staff performance and service excellence.
- Streamlined inventory procedures to support cost reduction and waste minimization efforts.
- Conducted analysis of sales data to inform strategic adjustments in marketing initiatives.
- Conducted team meetings to establish alignment on strategic goals and promote continuous operational improvements across various sites.
- Developed and maintained positive customer relationships to drive repeat business and ensure high-quality service delivery.
Education
High School Diploma -
Poway High School
Poway, CASkills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Time management
Languages
Spanish
Native or Bilingual
Timeline
General Manager
The Kebab Shop
01.2025 - 12.2025
High School Diploma -
Poway High School