GEMINA FRANCOIS
Sharon,Massachusetts
Summary
Compassionate Direct Care Professional experienced in supporting individuals with disabilities and mental health needs. Achieved positive outcomes through crisis intervention, active listening, and behavioral analysis. Focused on advocating for underserved populations, promoting stability and independence, and delivering exceptional interpersonal support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Counselor l
Baycove
Boston, MA
09.2025 - Current
- Provided counseling support to clients navigating mental health challenges.
- Developed individualized treatment plans tailored to client needs.
- Collaborated with multidisciplinary teams to coordinate comprehensive care.
- Advocated for client needs within the community and service agencies.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Documented client progress and maintained accurate case records.
- Monitored clients' daily activities and responded appropriately.
Professional Care Assistant
United Cerebral Palsy of MetroBoston
Sharon, USA
10.2022 - Current
- Administer medications and monitor client health following MAP guidelines
- Observe and document behavioral and emotional changes, reporting concerns to supervisors
- Promote client independence, dignity, and emotional well-being
- Support individuals with physical and developmental disabilities in daily living activities
- Build trusting relationships through consistent companionship and support
Community Health Worker (CHW) Fellowship
Boston Area Mental Health (BAMH)
05.2025 - 07.2026
- Engaged in outreach initiatives to promote mental health awareness in underserved communities
- Facilitated access for individuals and families to essential community resources and services, enhancing overall well-being
- Assisted in connecting individuals and families to community resources and services
- Assisted clients in navigating healthcare systems and accessing services.
- Collaborated with team members to support client-centered care plans
- Informed community members about available mental health resources and services, increasing awareness and utilization
- Coordinated outreach efforts to improve community engagement and awareness.
- Developed skills in active listening, crisis response, and trauma-informed care
Education
Bachelor of Arts - Psychology
University of Massachusetts Boston
Boston, MAAssociate Degree - Healthcare
Roxbury Community College
Boston, MACertificate - Art
Language Connections
Boston, MASkills
- Mental Health Support & Crisis Awareness
- Crisis Intervention
- Client Advocacy & Case Support
- HIPAA Compliance & Documentation
- Medication Administration (MAP Certified)
- CPR & First Aid Certified
- Personal Hygiene & ADL Support
- Time Management & Organization
- Strong Communication & Active Listening
- Cultural Competency & Multilingual Support
Certification
- Medication Administration Program (MAP) - Certified
- CPR & First Aid - Certified
- Personal Care Aide (PCA)
- Medical Interpreter (English-Creole-French)
- 7D License - Massachusetts
- Valid Driver's License
Languages
- French
- English
- Creole, Native/Bilingual
- French, Professional Working
- English, Full Professional
Timeline
Counselor l
Baycove
09.2025 - Current
Community Health Worker (CHW) Fellowship
Boston Area Mental Health (BAMH)
05.2025 - 07.2026
Professional Care Assistant
United Cerebral Palsy of MetroBoston
10.2022 - Current
Bachelor of Arts - Psychology
University of Massachusetts Boston
Associate Degree - Healthcare
Roxbury Community College
Certificate - Art
Language Connections