Gemini Abella
Dundee,FL
Summary
Works well within team settings. Detail-oriented Retail Cashier with reputation for excellent customer service in fast-paced settings. Using great problem-solving skills to quickly resolve guest issues. Engaging with personable demeanor to remain calm when dealing with hostile customers.
Overview
7
7
years of professional experience
Work History
Retail Cashier
Hobby Lobby
Davenport, Florida
09.2026 - Current
- Processed cash, credit, and check payments, ensuring accuracy and efficiency.
- Processed customer purchases and returns, managing cash and credit card transactions.
- Processed customer purchases at front registers with careful attention.
- Greeted guests and provided friendly service throughout checkout.
- Handled cash, card, and gift card payments accurately.
Call Center Representative
Miracle Toyota
Haines City, Florida
08.2024 - 09.2026
- Handled inbound calls for Miracle Toyota customers, ensuring accurate direction to appropriate departments.
- Coordinated service appointment scheduling through dealership phone systems, enhancing customer service experience.
- Answered inbound customer calls for Miracle Toyota sales and service departments.
- Scheduled service appointments using dealership booking systems.
- Routed calls to sales advisors, service writers, and management teams.
Master Model Builder
LEGOLAND Florida
Winter Haven, Florida
11.2022 - 07.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Retail Cashier
LEGOLAND Florida
Winter Haven, Florida
09.2019 - 10.2022
- Trained new cashiers on LEGOLAND Florida checkout procedures and guest service standards.
- Processed guest purchases at LEGOLAND Florida retail registers with accurate cash handling.
- Stocked shelves and maintained a neat and organized sales floor.
Education
Bachelor of Arts - Visual Arts
The Digital Animation & Visual Effects School (DAVE)
Orlando, FL09-2018
Skills
- Point of Sale
- Cash Register Operations
- Cash management
- Inventory Management
- Sales Reporting
- Customer Engagement
- Customer support
- Merchandising Techniques
- Product Knowledge
- Detail orientation
- Time Management
- Team Collaboration
- Conflict Resolution
- Photoshop
Personal Information
Title: C o m p o s i t o r
Timeline
Retail Cashier
Hobby Lobby
09.2026 - Current
Call Center Representative
Miracle Toyota
08.2024 - 09.2026
Master Model Builder
LEGOLAND Florida
11.2022 - 07.2024
Retail Cashier
LEGOLAND Florida
09.2019 - 10.2022
Bachelor of Arts - Visual Arts
The Digital Animation & Visual Effects School (DAVE)