Jennifer Strigle
Burbank,CA
Summary
Dynamic and customer-focused professional with extensive experience at Six Flags Magic Mountain. Proven expertise in cash handling and effective communication, consistently delivering exceptional service and promoting sales. Recognized for enhancing guest experiences and resolving issues promptly, ensuring a welcoming environment for all visitors. Flexible and adaptable, ready to contribute to team success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Retail Cashier
Six Flags Magic Mountain
Valencia, CA
11.2024 - Current
- Provide exceptional customer service.
- Capable of working well with coworkers and supervisors.
- Scan items and handling credit card transactions.
- Perform stocking of merchandise throughout the store.
- Fold, sort, and display clothing items.
- Perform restock of souvenirs and candy.
Ticket Booth Cashier
Six Flags Magic Mountain
Valencia, CA
04.2023 - 08.2024
- Sold Passes and tickets to customers.
- Handled credit cards transactions.
- Promoted sale offers to customers.
Ticket Taker
Six Flags Magic Mountain
Valencia, CA
06.2021 - 08.2024
- Scanned tickets and made passes.
- Ensured that customers had hand stamps or wrist bands for park re-entry.
- Used problem solving techniques to ensure customer satisfaction.
Ride Operator
Six Flags Magic Mountain
Valencia, CA
05.2019 - 06.2021
- Worked with team members to start and stop riding cars for passenger safety.
- Provided a world class experience by welcoming and answering passenger questions.
- Conducted loading and unloading of guests from cars/trains.
- Controlled crowd lines to organize and avoid customer conflicts.
- Solved customer issues and complaints for the purpose of avoiding disturbances.
- Ensured all rider safety standards and policies were met.
- Provided reasonable accommodation for guests with special needs.
Event Staff Member
CTN Animation Expo
Burbank, California
11.2018 - 11.2018
- Coordinated registration efforts by verifying attendee check-ins and allocating materials efficiently.
- Ensured security by checking identification cards at event entrances.
- Delivered exceptional customer service to attendees, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance attendee experience and provide timely support.
Fast Food Cashier
The University Corporation, CSUN
Northridge, California
08.2007 - 12.2012
- Operated cash registers, credit card machines and other related equipment accurately.
- Took orders, prepared foods and processed payments in full-service establishment.
- Processed payments, gave change and issued receipts for orders.
- Greeted customers and provided friendly customer service.
- Assisted in training new cashiers on standard operating procedures.
Education
Bachelor of Arts - Communication Studies
California State University Northridge
05.2015
Skills
- Customer service
- Cash handling
- Credit card handling
- Flexible schedule
- Friendly and outgoing
- Effective communication
- Point of sale
- Visual merchandising
- Sales promotion
Accomplishments
- Three year award, Six Flags Magic Mountain 2024
- Perfect Attendance Award, Six Flags Magic Mountain 2023
- Perfect Attendance Award, Six Flags Magic Mountain 2021
- AFLAC"s New Associate Flight School Diploma 2018
- CA PED scholarship 2014
- UCB Scholarship 2013
Certification
- Computer Science Certificate, Los Angeles Mission College 2002
- State Food Safety Certificate of Training 2025
Affiliations
Food charity raiser, Toney Robbins 2015
Thirty Year anniversary for the American with Disabilities ACT Proclamation from the President of the United State 2011
References
References available upon request.
Timeline
Retail Cashier
Six Flags Magic Mountain
11.2024 - Current
Ticket Booth Cashier
Six Flags Magic Mountain
04.2023 - 08.2024
Ticket Taker
Six Flags Magic Mountain
06.2021 - 08.2024
Ride Operator
Six Flags Magic Mountain
05.2019 - 06.2021
Event Staff Member
CTN Animation Expo
11.2018 - 11.2018
Fast Food Cashier
The University Corporation, CSUN
08.2007 - 12.2012
Bachelor of Arts - Communication Studies
California State University Northridge
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