Gemma Roach
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Farmhouse Restaurant
Lubbock, TX
09.2026 - Current
- Delivered attentive, personalized service to guests in fast-paced restaurant environment, enhancing the overall dining experience.
- Managed multiple tables, orders, payments, and guest requests with attention to detail, ensuring timely service and guest satisfaction.
- Fostered strong customer relationships through effective communication, active listening, and responsiveness to individual needs, leading to repeat business.
- Collaborate with team members and kitchen staff to ensure efficient operations and a high-quality customer experience.
Camp Counselor
Camp Durango ABA at UTSA
San Antonio, Texas
07.2026 - 08.2026
- Applied behavior guidance and positive reinforcement strategies, enhancing engagement and promoting skill development.
- Supported a child with autism through individualized behavioral interventions, fostering improved behavioral responses using ABA principles.
- Documented behavioral observations and shared progress updates with staff, ensuring consistent support and communication.
- Built interpersonal, problem-solving, and communication skills through direct client interaction.
Food Server
Tropical Smoothie
Willis, Texas
03.2024 - 07.2024
- Provided friendly and efficient customer service, contributing to a positive dining experience in a clean and organized environment
- Operated point-of-sale system, managed cash and card transactions, and balanced registers to ensure financial accuracy
- Stocked inventory shelves and monitored product levels to ensure availability and prevent shortages
Daycare Assistant
Fitness Project Day Care
Conroe, Texas
12.2022 - 03.2023
- Managed groups of children of varying ages, demonstrating strong multitasking skills
- Oversaw daily activities of children, ensuring safety and well-being throughout the day
- Communicated with parents while maintaining a clean, organized, and safe environment
Education
Bachelor of Psychology - Minor in Business
Texas Tech University | College of Arts & Sciences
Lubbock, Texas05-2028
Skills
- Behavior analysis
- Project management
- Customer service
- Team collaboration
- Supervision and leadership
- Organization
- Analytical
- Problem-solving
- Effective communication
- Verbal communication
- Critical thinking
Campus Involvement
- Member| Zeta Tau Alpha Lubbock, Texas (8/2025–Current)
- Member of Sisterhood Committee
- Supporting breast cancer education and awareness, contributing to fundraising and community efforts
- Strengthened interpersonal, teamwork, and networking skills through active sorority participation
- Promoted a positive chapter image on campus by upholding values of service, scholarship, and leadership
Timeline
Server
Farmhouse Restaurant
09.2026 - Current
Camp Counselor
Camp Durango ABA at UTSA
07.2026 - 08.2026
Food Server
Tropical Smoothie
03.2024 - 07.2024
Daycare Assistant
Fitness Project Day Care
12.2022 - 03.2023
Bachelor of Psychology - Minor in Business
Texas Tech University | College of Arts & Sciences