Gena Bright
La Mesa,CA
Summary
Dedicated trainer and cashier team lead with strong client engagement and customer service skills. Proven ability to build relationships, improve client retention. Experienced in supervising teams, training new staff, ensuring policy compliance, and resolving customer inquiries to enhance overall satisfaction and performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Trainer
Golds Gym ~
McAllen, TX
12.2025 - 05.2026
- Provided exceptional customer service, building strong relationships with clients for retention.
- Encouraged long-term commitment from clients by celebrating achievements, setting new targets, and fostering a supportive atmosphere during training sessions.
- Facilitated open communication channels with clients, addressing concerns or questions promptly while offering valuable insights into improving overall wellness.
Cashier Team Lead
Jason's Deli
Edinburg, TX
06.2024 - 12.2025
- Supervised cashier team, ensuring adherence to company policies and procedures.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
Education
Certificate of Personal Training - Health And Physical Fitness
International Sports Science Association
12.2025
High School Diploma -
McAllen Highschool
McAllen, TX02.2024
Skills
- Motivational coaching and positive attitude
- Client engagement and customer service
- Team leadership skills and problem solving
Certification
- CPT - Certified Personal Trainer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Trainer
Golds Gym ~
12.2025 - 05.2026
Cashier Team Lead
Jason's Deli
06.2024 - 12.2025
Certificate of Personal Training - Health And Physical Fitness
International Sports Science Association
High School Diploma -
McAllen Highschool