Marigena Bushati
New York,NY
Summary
Versatile, motivated, and client-oriented professional with 4+ years of experience in consulting services, sales, marketing, and customer service. Possess the ability to conceptualize a project including research and considerations needed while prioritizing work that addresses core areas of improving customer satisfaction and business goals. Adept at devising consulting strategies and development proposals to find the most efficient technology that drives solutions.
Overview
5
5
years of professional experience
Work History
Account Product Manager
Ishka Global
10.2021 - Current
- Managed relationships for 200+ US accounts, fostering strong client connections and driving customer satisfaction.
- Developed and executed targeted campaigns, resulting in successful achievement of sales targets.
- Collaborated closely with sales, marketing, and management teams to devise innovative solutions and achieve collective goals.
- Identified growth opportunities and collaborated with sales teams to upsell products and services effectively.
- Streamlined operational processes and revenue models to optimize efficiency and support business objectives.
- Leveraged automated contact management systems to enhance customer engagement and foster long-term business growth.
- Conducted impactful product training, demonstrations, and branding initiatives to increase brand awareness and drive revenues.
- Collaborated with upper management to implement continuous improvements, surpass team goals, and drive business success.
Account Luxury Manager
The RealReal
09.2020 - 10.2021
- Oversaw the management and strategic development of the branch, cultivating strong client relationships and optimizing revenue.
- Identified growth opportunities within the Westchester Country territory, working closely with sales teams to achieve sales targets.
- Implemented streamlined operational processes and supported operations to ensure seamless customer experiences.
- Led impactful product training, demonstrations, and branding initiatives to increase market awareness and drive revenues.
- Partnered with upper management to drive continuous improvements, surpass team goals, and deliver exceptional results.
Sustainability Analyst
USL Technology
03.2018 - 09.2020
- Advised building owners on sustainability practices for a city-sponsored program.
- Conducted research across building sectors, creating informative presentations.
- Led outreach efforts in the restaurant and hospitality sectors, including engagement with the Hotel Association of New York City.
- Provided customized training to optimize building systems and implement sustainable practices.
- Ensured compliance with current and upcoming NYC laws toward the 80x50 goal.
- Collaborated with a team of engineers, analysts, and policy specialists.
Education
Bachelor of Arts - Psychology
St. John’s University
New York, NYundefined
Skills
- Product measurements
- Product Enhancement
- Client satisfaction-driven
- Relationship cultivation and retention
- Accomplished manager
Languages
Albanian
Native or Bilingual
Timeline
Account Product Manager
Ishka Global
10.2021 - Current
Account Luxury Manager
The RealReal
09.2020 - 10.2021
Sustainability Analyst
USL Technology
03.2018 - 09.2020
Bachelor of Arts - Psychology
St. John’s University
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