Gena Smith
Massapequa Park,NY
Summary
Detail-oriented Medical Office Assistant with extensive experience in patient chart preparation and medication authorizations. Expertise in HIPAA compliance and EMR systems ensures streamlined operations and exceptional patient service.
Overview
29
29
years of professional experience
Work History
Medical Office Assistant
Massapequa Neurologic / Tej-Preet Singh, M.D. P.C.
Massapequa, NY
04.2014 - Current
Overseeing medication refill requests and forwarded to providers for authorizations. Manage radiology and blood work orders. Prepare Vitamin B12 and Botox injections for Doctor's to administer. Setting up patients for Alzheimer's infusion and testing that is needed
Front Desk Receptionist
Dr. Peter Reisfeld Dermatologist
Seaford, NY
08.1997 - 12.2013
- Managed patient check-in and scheduling.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues efficiently.
- Coordinated communication between patients and medical staff to streamline office operations.
- Maintained accurate patient records and ensured confidentiality in compliance with HIPAA regulations.
Education
Bachelor of Science - Business
Bernard M. Baruch College
New YorkSkills
- Patient chart preparation and medical documentation
- Computer skills
- Coordinate prior authorizations for medication and testing
- EMR software - Advanced and Nextgen systems
- Communication
- Problem-solving
- HIPAA regulations
Timeline
Medical Office Assistant
Massapequa Neurologic / Tej-Preet Singh, M.D. P.C.
04.2014 - Current
Front Desk Receptionist
Dr. Peter Reisfeld Dermatologist
08.1997 - 12.2013
Bachelor of Science - Business
Bernard M. Baruch College