Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Genara Colón

Chicago,IL
Genara Colón

Overview

3
years of professional experience
1
Certification

Work History

Waffle House Restaurant

Server
01.2024 - 03.2024

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

IHOP

Server
08.2022 - 03.2024

Job overview

  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Red Lobster

Server
03.2023 - 01.2024

Job overview

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Chick-fil-A

Front of House Staff
04.2022 - 08.2022

Job overview

  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.

PANDA EXPRESS

Front of House Staff
04.2021 - 04.2022

Job overview

  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.

Jewel Osco

Bagger
12.2020 - 04.2021

Job overview

  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.

Education

University of Arizona
Tucson, AZ

from Nursing

University Overview

I have taken some time off due to financial issues.

Lane Technical High School
Chicago, IL

High school diploma
06.2021

Skills

  • Leadership
  • Cashiering
  • Customer support
  • Kitchen Experience
  • Customer service
  • Custodial experience
  • Cleaning Experience
  • Food Service
  • Food Preparation
  • Cash Handling
  • Retail Sales
  • Cooking
  • Guest Services
  • Communication Skills
  • Food Safety
  • Serving Experience
  • English
  • Basic math
  • Exceptional customer service
  • Strong Work Ethic
  • Guest Engagement
  • Professional Appearance
  • Memory retention
  • Safe Food Handling
  • Cleanliness standards
  • Food Running
  • Guest Relations Management
  • Time Management
  • Attention to Detail
  • Team Collaboration
  • Punctual and Reliable
  • Active Learning
  • Flexible Schedule
  • Complex Problem-Solving

Certification

  • Food Handler Certification
  • Food Safety Certification

Timeline

Server

Waffle House Restaurant
01.2024 - 03.2024

Server

Red Lobster
03.2023 - 01.2024

Server

IHOP
08.2022 - 03.2024

Front of House Staff

Chick-fil-A
04.2022 - 08.2022

Front of House Staff

PANDA EXPRESS
04.2021 - 04.2022

Bagger

Jewel Osco
12.2020 - 04.2021

University of Arizona

from Nursing

Lane Technical High School

High school diploma
Genara Colón