Genaro Munoz
McAllen
Summary
Results-oriented professional with experience in customer service. Skilled in maintaining high standards of food safety and customer satisfaction while collaborating effectively with team members to streamline workflows. Committed to delivering excellence in every experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Dining Associate
Lubys Inc
Edinburg, TX
06.2024 - Current
- Provided exceptional customer service to enhance dining experiences and maintain high satisfaction levels.
- Assisted in food preparation and presentation, ensuring compliance with health and safety standards.
- Collaborated with team members to streamline service processes and improve overall efficiency.
- Supported inventory management by monitoring stock levels and reporting shortages promptly.
- Adapted quickly to changing priorities during peak service times, ensuring smooth operations.
Cook
Chic-Fil-A
McAllen, TX
02.2023 - 06.2024
- Prepared and cooked menu items according to established recipes and quality standards.
- Operated kitchen equipment, ensuring proper usage and maintenance for safety compliance.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in inventory management, restocking supplies to optimize kitchen operations.
- Monitored food presentation and portion control to maintain consistency across dishes.
Cook
McDonald's
McAllen, TX
06.2021 - 01.2023
- Ensured cleanliness and organization of workstations, adhering to health regulations.
- Trained new staff on food preparation techniques and operational procedures.
- Implemented process improvements that enhanced food quality and customer satisfaction.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
High School Diploma -
Nikki Rowe Higschool
McAllen, TX06-2021
Skills
- Excellent customer service
- Strong work ethic
- Reliability and punctuality
- Food safety
- Teamwork and collaboration
- Customer service
- Time management
- Professional appearance
- Cross-functional skills
- Interactive communication skills
- Stress tolerance
- Guest service
Certification
Food handlers
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Patient Dining Associate
Lubys Inc
06.2024 - Current
Cook
Chic-Fil-A
02.2023 - 06.2024
Cook
McDonald's
06.2021 - 01.2023
High School Diploma -
Nikki Rowe Higschool