Genaro Santell
Fort Worth,TX
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Cook Shift Leader
Gardens Bar And Grill
Fort Worth, Texas
06.2022 - 07.2023
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Checked completed orders for correct quantity and quality.
- Served as lead cook, guiding and assisting training of less experienced cooks.
- Fostered a collaborative and respectful kitchen environment, promoting team cohesion.
- Coordinated with other departments such as front-of-house or catering services when needed.
- Improved performance of team members resulting in high-quality meals produced daily.
- Optimized kitchen processes to increase efficiency and reduce order preparation times.
- Assessed staff performance and provided constructive feedback and training.
Warehouse Assistant
UPS Freight
Prescott, AZ
05.2021 - 08.2022
- Compared and verified identifying information of outgoing shipments.
- Followed safety guidelines while operating machinery in the facility.
- Verified stock inventory levels and maintained records of items shipped and received.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Assisted in developing strategies for improving efficiency of daily operations.
- Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
Education
High School Diploma -
ONATE
Las Cruces, NM06-2010
Some College (No Degree) -
DACC
Las Cruces, NMSkills
- Inventory management
- Quality control
- Problem-solving
- Team collaboration
- Performance evaluation
- Attention to detail
- Time management
- Conflict resolution
- Multitasking and organization
- Customer service
- Task delegation
- Staff scheduling
- Health and safety compliance
Timeline
Cook Shift Leader
Gardens Bar And Grill
06.2022 - 07.2023
Warehouse Assistant
UPS Freight
05.2021 - 08.2022
High School Diploma -
ONATE
Some College (No Degree) -
DACC
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