Genavieve Melendez
Lexington,KY
Summary
Bar Manager with extensive experience in service excellence and team leadership. Proven ability to enhance customer satisfaction through streamlined operations and effective staff training. Achievements include increasing customer retention rates and improving service efficiency.
Overview
7
7
years of professional experience
Work History
Bar Manager
Bear and The Butcher
Lexington , KY
05.2018 - 08.2025
- Managed bar operations, ensuring smooth service during peak hours.
- Reorganized bar stations to streamline service flow.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Trained and supervised staff on cocktail preparation and customer service standards.
- Developed seasonal drink menus, incorporating local ingredients and trends.
- Maintained inventory levels, ordering supplies to prevent shortages or waste.
- Enforced health and safety regulations to ensure a clean bar environment.
- Resolved customer complaints promptly to enhance satisfaction and retention.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Monitored patron alcohol consumption to encourage safety.
- Coordinated events and promotions to boost bar visibility and engagement.
Education
Bachelor of Arts - Digital Media
University of Kentucky
Lexington, KYBachelor of Arts - Communications
University of Maryland, College Park
College Park, MDSkills
- Service excellence
- Decision-making
- Sales experience
Timeline
Bar Manager
Bear and The Butcher
05.2018 - 08.2025
Bachelor of Arts - Digital Media
University of Kentucky
Bachelor of Arts - Communications
University of Maryland, College Park
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