Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nicholas Warwick

San Francisco,CA

Summary

Dynamic bartender/manager with proven expertise at Buzz Works, Inc. and Butter, excelling in inventory management and team development. Achieved record sales by implementing effective upselling techniques and delivering exceptional service. Results-oriented achiever with proven ability to thrive in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Skilled in conflict resolution, fostering loyal clientele, and optimizing operations to enhance customer satisfaction and drive profitability.

Overview

12
12
years of professional experience

Work History

Bar Manager

Buzz Works, Inc.
04.2017 - Current
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Analyzed sales data to identify trends, adjusting menu offerings accordingly.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Bartender

Butter
09.2013 - Current
  • Regularly served high customer volumes in excess of one hundred beverages per hour, including large festivals such as SF Pride, Folsom St. Fair, GDC, and WWDC.
  • Set several records in sales, effectively doubling the previous target.
  • Efficiently opened and closed the venue, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

Certified Game Developer - Computer Science

City College of San Francisco
San Francisco, CA

Skills

  • Bar operations management
  • Inventory management
  • Menu creation
  • Team development
  • Service excellence
  • Upselling techniques
  • Budget oversight
  • Cash management
  • Responsible alcohol service
  • Skilled in resolving conflicts

Accomplishments

Fostered relationships with performers and vendors

Identified and eliminated budgeting inconsistencies

Designed and implemented cocktail program at Buzz Works

Curated a rotating selection of 40 taps at Buzz Works

Introduced "secret menu" items at Butter to great success

Increased average sales by 85% at Butter

Managed social media presence from 2021 to 2023

Timeline

Bar Manager

Buzz Works, Inc.
04.2017 - Current

Bartender

Butter
09.2013 - Current

Certified Game Developer - Computer Science

City College of San Francisco

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Nicholas Warwick