Austin Curtiss
Corpus Christi,TX
Summary
I am a dynamic and motivated professional with experience in sales and creating long term business relationships, leading projects from conception to completion, demonstrating exceptional communication skills, ability to make critical decisions during challenges, high energy and great attitude. Transformational leader with an ability to work with a team as well as independently.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bar Manager
Avalanche Food Group
08.2023 - Current
- Participated in regional competitions representing the establishment showcasing unique cocktails resulting in increased recognition.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Improved customer service rankings by resolving issues quickly and accurately.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 100% improvement over prior onboarding process.
Kitchen Manager
Avalanche Food Group
09.2022 - 08.2023
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
Front of House Manager
Avalanche Food Group
07.2020 - 09.2022
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Ensured consistent quality of service by regularly reviewing staff performance and providing constructive feedback during team meetings.
- Collaborated with executive chef to develop new menu items that catered to diverse clientele tastes.
Inside Account Manager
AWC, Inc.
08.2018 - 05.2020
- Implemented efficient time management techniques, allowing for higher productivity levels within the team.
- Streamlined the order processing system for faster turnaround times, resulting in increased client loyalty.
- Actively participated in trade shows and networking events, generating leads and promoting brand awareness among potential clients.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Sales Trainer
Chili's
04.2012 - 08.2018
- Developed and led group training courses to align with corporate sales and service goals.
- Contributed to the overall success of the organization by sharing best practices and collaborating with cross-functional teams on business development initiatives.
- Built and maintained professional relationships with vendors and suppliers.
- Provided ongoing support to sales teams by acting as a resource for product knowledge, industry news, competitive analysis, and performance enhancement strategies.
Manager
Domino's
10.2011 - 05.2012
- Managed and motivated employees to be productive and engaged in work.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Vocational - Accounting and Business/Management
Southern Careers Institute-Corpus Christi
Corpus Christi09.2018
Skills
- Team Management
- Hospitality Management
- Operations Management
- Business Development
- Sales Management
- Restaurant Management
- Food and Beverage Management
- Food and Beverage Operations
- Nightclub
- Customer Service
Websites
Accomplishments
Southern Careers Institute Valedictorian - Southern Careers Institute-Corpus Christi Sep 2018
Certification
Accounting and Business/Management, Southern Careers Institute-Corpus Christi
Honors Awards
Southern Careers Institute Valedictorian, Southern Careers Institute-Corpus Christi, 09/01/18
Timeline
Bar Manager
Avalanche Food Group
08.2023 - Current
Kitchen Manager
Avalanche Food Group
09.2022 - 08.2023
Front of House Manager
Avalanche Food Group
07.2020 - 09.2022
Inside Account Manager
AWC, Inc.
08.2018 - 05.2020
Sales Trainer
Chili's
04.2012 - 08.2018
Manager
Domino's
10.2011 - 05.2012
Vocational - Accounting and Business/Management
Southern Careers Institute-Corpus Christi
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