Detail-oriented Security Officer with proven skills in incident reporting, CCTV surveillance, and access control. Committed to maintaining a safe environment for staff and visitors through proactive monitoring and effective training.
Overview
53
53
years of professional experience
Work History
Security Officer
Merchants Security
Dayton Ohio
02.2020 - Current
Monitored premises to ensure safety and security for staff and visitors.
Conducted regular patrols to identify potential hazards or security breaches.
Responded promptly to incidents, coordinating with law enforcement as needed.
Implemented access control measures, verifying credentials of personnel and visitors.
Prepared detailed incident reports documenting all security-related activities.
Trained new security personnel on protocols and emergency response procedures.
Collaborated with management to develop strategies for improving overall security effectiveness.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Injection Molding Technician
Solus Plastics
Florence Ky
01.2006 - 04.2019
Operated and maintained injection molding machines to ensure optimal production efficiency.
Conducted quality inspections on molded products to verify adherence to specifications.
Troubleshot and resolved equipment malfunctions to minimize downtime and enhance productivity.
Collaborated with engineering teams to implement process improvements for enhanced product quality.
Customer Service Agent
Delta Air Lines
Chicago, IL
10.1978 - 12.2005
Delivered exceptional customer service by resolving inquiries and complaints efficiently.
Collaborated with team members to ensure smooth operations during peak travel periods.
Utilized reservation systems to assist customers with flight bookings and changes.
Trained new hires on company policies, procedures, and customer service best practices.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Accounting Clerk
International Harvester
Chicago, IL
05.1973 - 09.1977
Processed invoices and payments to ensure timely financial transactions.
Reconciled accounts and resolved discrepancies to maintain accurate financial records.
Managed data entry for accounts payable and receivable using ERP software.
Assisted in monthly closing procedures to support timely financial reporting.