Gene Mead
Sanger,USA
Summary
Dynamic leader and former Business Owner of GDM Lawncare LLC., I excelled in operational oversight and effective leadership, driving the company to service over 150 clients with precision. Leveraging strategic decision-making and a knack for relationship building, I spearheaded projects up to $45k, significantly enhancing competitive standing and team performance.
Overview
27
27
years of professional experience
Work History
Business Owner and Operator
GDM Lawncare LLC.
Imlay City, MI
04.1997 - 04.2024
- Spearheaded the overall management and growth of the business, providing leadership to employees, strategic planning, and hands-on involvement in day-to-day operations
- Managed and directed the comprehensive functions of the business, including financial management, marketing strategies, and human resources
- Received inquiries, followed up with new and existing clients, scheduled meetings, and drafted professional correspondence
- Collaborated with a business partner on financial performance, budget analysis, and implementation of cost-control measures
- Utilized data-driven insights to make informed decisions, improve operational efficiencies, and improve competitive standing within the industry
- Managed the day-to-day operations of lawn care services, and landscaping construction including scheduling and coordinating tasks for the crew, overseeing ground maintenance, and repair of equipment, and ensuring timely completion of service deliveries
- Maintained a high standard of service delivery by implementing quality control measures and adhering to policies
- Addressed and resolved any issues or complaints promptly to uphold customer satisfaction
- Recruited, trained, and managed staff to ensure a skilled and motivated team
- Assigned tasks and responsibilities to team members based on their strengths and expertise
- Encouraged open communication and provided feedback to help staff achieve their professional goals
- Conducted regular maintenance and repair tasks on tractors and farm and outdoor power equipment to ensure optimal performance and knowledge of the operations
- Experienced in researching and sourcing parts for mowers and other equipment, and landscaping projects including cross-referencing components for compatibility
- Maintained an inventory of critical parts and machinery to minimize downtime and operational disruptions
- Managed 3 crews or about 15-20 Employees across multiple projects
- Keep Approximately 125 -165 commercial and residential regularly serviced clients serviced weekly
- Bid And executed commercial and residential projects from $5k - $45k
Education
Associate's Degree - Business Management
Oakland Community College
Skills
- Operational Oversight
- Client Support
- Effective Leadership
- Sales and Marketing
- Negotiating
- Relationship building
- Data Entry (Keyboard/Ten-Key)
- Time management
- Attention to detail
- QuickBooks
- Microsoft Office (Word, Excel, OneDrive)
- Strategic Decision-making
- Coaching and mentoring
- Performance improvement
- Results-Driven
- Staff management
- Business Marketing Strategy
Membershipvolunteerworkassociations
- AmVet, 01/01/21, Present
- Loyal Order of Moose, 01/01/20, Present
- Fraternal Order of the Eagles 4082, Former President, 01/01/17, Present
Timeline
Business Owner and Operator
GDM Lawncare LLC.
04.1997 - 04.2024
Associate's Degree - Business Management
Oakland Community College
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