GENEQUA ROBINSON
Miami,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
11
11
years of professional experience
Work History
Sales Associate
Walmart
09.2020 - 01.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Hospitality Worker
Baptist Health Hospital
05.2021 - 11.2023
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Improved hotel ratings by maintaining clean, comfortable, and well-organized guest rooms.
- Streamlined check-in and check-out processes for heightened efficiency and reduced wait times.
- Maximized room occupancy rates with effective sales techniques and clear communication of amenities.
Breakfast Attendant
Best Western Hotel
02.2013 - 09.2020
- Enhanced customer satisfaction by promptly and efficiently preparing breakfast items.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
Education
High School Diploma -
Kathleen Senior High School
Lakeland, FL05.2007
Skills
- Upselling
- Contract Preparation
- Inventory Control
- Product Sales
Timeline
Hospitality Worker
Baptist Health Hospital
05.2021 - 11.2023
Sales Associate
Walmart
09.2020 - 01.2024
Breakfast Attendant
Best Western Hotel
02.2013 - 09.2020
High School Diploma -
Kathleen Senior High School
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