Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
Generic

Genesa Hill

Nashville,TN

Summary

Dedicated and adaptable professional with a proactive attitude. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Methodical professional with an organized approach and good multitasking skills. Experienced in decontaminating, sterilizing and testing medical instruments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Correctional Officer ll

Lois DeBerry special needs facility
09.2022 - Current
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.

Customer Service Representative

Postmates Call Center
01.2019 - 02.2022
  • Acknowledge customers concerns and help solve any issues that they are having
  • I answer phone calls and follow up with an email
  • Provide policy and service information
  • Assist customers with a warm and professional attitude
  • Inbound and outbound calls

Dietary Aide

Lakeshore Heartland
02.2020 - 08.2020
  • Prepared nutritious meals according to dietary guidelines and resident preferences.
  • Assisted in serving food and beverages to residents in dining areas.
  • Maintained cleanliness and organization of kitchen and dining spaces.

Sterile Processor

Creekside center for rehabilitation and healing
12.2018 - 01.2020
  • Processed surgical instruments following strict sterilization protocols.
  • Maintained cleanliness and organization of sterile processing area.
  • Operated autoclaves and sterilizers to ensure proper equipment sanitation.
  • Inspected instruments for damage and functionality before sterilization.
  • Collaborated with surgical teams to fulfill instrument needs efficiently.
  • Trained new staff on sterilization procedures and safety standards.
  • Monitored inventory levels and restocked supplies as needed.

Production Lab Specialist

Smile Direct Club
09.2017 - 11.2018
  • Making sure that the product is in good shape before shipping it out to customers

Youth Development Specialist

Youth Opportunity Investments, LLC
09.2014 - 08.2017
  • Mentor for youth
  • Work in master control; monitoring cameras

Sterilization Technician

Dr Sandra Trice Pediatric Dentistry
2014 - 2017

Perform front desk duties such as operating a multi-line phone system, verifying insurance and submitting insurance claims accordingly, receiving and posting payments.

Utilized sterilization techniques using an autoclave, restocked instruments after sterilization, performed chairside assistant duties including: charting, correct placement of suction, assisted amalgam placement, setup and teardown treatment room using necessary disinfectant/ sterilization techniques in timely manner, assisting with sealants, and exposing radiographs.

Education

Associate of Science -

South College
Nashville, TN

High school diploma -

Pearl Cohn Magnet High School

Skills

  • Communication and problem solving skills
  • Great listener
  • Positive attitude
  • Reliable
  • Computer skills
  • Radio speaking skills
  • Email
  • Printing
  • Production Support
  • Technical Support
  • Excel
  • Microsoft Word
  • Customer Service
  • Computer Networking
  • Decontamination protocols
  • Team collaboration
  • Inventory management
  • First aid and CPR certified
  • Occupational hazards and safety precautions

Education and Training

true

Certification

CPR Certification

Timeline

Correctional Officer ll

Lois DeBerry special needs facility
09.2022 - Current

Dietary Aide

Lakeshore Heartland
02.2020 - 08.2020

Customer Service Representative

Postmates Call Center
01.2019 - 02.2022

Sterile Processor

Creekside center for rehabilitation and healing
12.2018 - 01.2020

Production Lab Specialist

Smile Direct Club
09.2017 - 11.2018

Youth Development Specialist

Youth Opportunity Investments, LLC
09.2014 - 08.2017

Associate of Science -

South College

High school diploma -

Pearl Cohn Magnet High School

Sterilization Technician

Dr Sandra Trice Pediatric Dentistry
2014 - 2017
Genesa Hill