Genesia Robson
Chula Vista,CA
Summary
Dynamic social worker with extensive experience at the County of San Diego Health & Human Services Agency, adept at assessing needs and providing tailored support. Proven ability in caseload maintenance and data entry, combined with exceptional attention to detail and organizational skills, ensuring effective service delivery to diverse populations.
Overview
21
21
years of professional experience
Work History
Social Worker III
County of San Diego Health & Human Services Agency
San Diego, CA
11.2021 - Current
- Provide casework services that include assessing social service needs, making appropriate referrals, and providing information to individuals and families eligible for social services. More specifically for elderly and disabled individuals requesting In Home Supportive Services.
Human Service Specialist
County of San Diego Health & Human Services Agency
San Diego, CA
10.2013 - 11.2021
- Helping individuals access and utilize social programs, resources, and services; assess needs, develop plans, and provide support to clients, often working with diverse populations and complex situations.
- Tasks include answering calls/emails, interviewing potential clients, and renewals.
Care Manager
Sunrise Senior Living of La Jolla
San Diego, CA
02.2012 - 10.2013
- Responsible for assisting elderly individuals who are memory impaired with daily living activities such as; bathing, dressing, eating meals and other life enrichment activities.
Cashier
Ross Department Store
Chula Vista, CA
12.2011 - 01.2012
- Ring purchases, greets guests, while providing a fast and friendly shopping experience.
- Seasonal position
Bus Operator
Veolia Transportation
Chula Vista, California
09.2009 - 01.2010
- Responsible for keeping accurate bus schedules and performing safe transportation of passengers; Independent work.
Guest Service Team Member and Cashier
Target Stores
Chula Vista, California
10.2004 - 08.2008
- Responsible for greeting guest, rang purchases, gave refunds and exchanges, Promoted the target credit cards and processed applications, rarely missed days of work and volunteered to work extra hours if needed.
Education
Bachelor's Degree - Sociology
SDSU
05.2008
Associate Degree - General Studies
Southwestern College
05.2005
Skills
- Attention to detail
- Organizing
- Caregiving
- Data entry proficient
- Answering multi-phone lines
- MS Office
- PowerPoint
- Excel
- Windows XP
- Time management
- Caseload maintenance
- Date entry
- Filing
Timeline
Social Worker III
County of San Diego Health & Human Services Agency
11.2021 - Current
Human Service Specialist
County of San Diego Health & Human Services Agency
10.2013 - 11.2021
Care Manager
Sunrise Senior Living of La Jolla
02.2012 - 10.2013
Cashier
Ross Department Store
12.2011 - 01.2012
Bus Operator
Veolia Transportation
09.2009 - 01.2010
Guest Service Team Member and Cashier
Target Stores
10.2004 - 08.2008
Bachelor's Degree - Sociology
SDSU
Associate Degree - General Studies
Southwestern College
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