Genesis Amadiz

East Boston,MA

Summary

Experienced in customer service and event support through roles as a Host/Busser at Milkweed Restaurant and Usher at Wang Theatre. Recognized for reliability, teamwork, and ability to work in fast-paced environments. Maintained strong academic performance in high school with a consistently good GPA.

Overview

years of professional experience

Work History

Usher

Wang theater

Boston, MA

04.2024 - Current

Assisted guests with seating and provided excellent customer service during live events.
Ensured smooth entry, exit, and safety of audience members.
Managed order maintenance and facilitated theatre operations during performances.
Assisted in managing crowd control during events for optimal safety.
Provided information on showtimes and venue policies to enhance guest experience.
Monitored audience behavior, addressing issues promptly to maintain order.
Trained new ushers on operational procedures and customer service standards.

Busser/Host

Milkweed

1010 Morrissey Blvd, Dorchester, MA 02122

08.2025 - 10.2025

Greeted and seated guests, ensuring a positive first impression and smooth flow of service.
Assisted in maintaining clean and organized dining areas by bussing, cleaning, and resetting tables efficiently.
Supported servers and front-of-house team during high-volume shifts to ensure fast and quality service.
Assisted servers by efficiently clearing and resetting tables during peak service times.
Supported inventory management by restocking supplies and ensuring proper storage practices.
Reset and cleaned tables quickly to prepare for new customers.

Education

High School Diploma -

Charlestown Highschool

Boston, MA

07.2025

Skills

Computer: Microsoft Word/Excel/PowerPoint, Google Docs

Language: Bilingual/Conversational in Spanish and English

Personal: Creative, Flexible, Detailed oriented, organized

AWARDS & ACHIEVEMENTS

Charlestown Highschool Biliteracy Certificate (2025), Completed the 2024 Multi-Language Learning Health Program in Partnership with MGH/IHP and continued participation in their Fall 2024-2025

Languages

Spanish

Native or Bilingual

English

Professional Working

Timeline