Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Genesis Cabral

El Paso

Summary

I work as a Front of the House Trainer, I help train new hires and guide them to give great customer service and how to do things properly. Always ensuring the front is clean and restocked, as when serving food making sure the best customer service if given and serving the right portions. Bringing positive attitude and having great communication with customers and coworkers.

Overview

9
9
years of professional experience

Work History

Front of the House Trainer

Chipotle Restaurant
03.2018 - Current
  • Enhanced team performance for increased productivity through targeted training sessions.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.


Host

Great American Steak Burger
07.2016 - 01.2017
  • Enhanced atmosphere with attentive service and personalized attention.
  • Improved guest satisfaction by welcoming visitors and providing exceptional service.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

Associate of Arts - Social Work

El Paso Community College
12-2024

Skills

  • New hire training
  • Creative problem solving
  • Decision-making
  • Leadership development

Languages

Spanish
Native or Bilingual

Timeline

Front of the House Trainer

Chipotle Restaurant
03.2018 - Current

Host

Great American Steak Burger
07.2016 - 01.2017

Associate of Arts - Social Work

El Paso Community College
Genesis Cabral