Genesis Cabrera
Ringwood
Summary
Dedicated Psychology major at The College of New Jersey pursuing a Bachelor’s degree with double minors in Business Management and Spanish. Experienced in peer education and campus-based violence prevention through hands-on programming and student interventions as an AVI Peer Educator. Strong interpersonal, leadership, and communication skills developed through teaching, customer service, and small business ownership roles. Interested in pursuing opportunities in business and corporate environments where analytical thinking, collaboration, and people-focused skills drive organizational success.
Overview
5
5
years of professional experience
Work History
Spanish Oral Proficiency Leader
The College of New Jersey
09.2024 - Current
- Led and facilitated structured lessons for a diverse group of college freshmen, ensuring comprehension of foundational Spanish concepts
- Managed classroom dynamics and maintained an engaging, respectful learning environment
- Developed meaningful connections with students, fostering trust and confidence in their learning abilities
Server
Blu Ale House
04.2022 - Current
- Provided exceptional customer service, ensuring high satisfaction and repeat business.
- Managed order accuracy and timely delivery in a fast-paced environment.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Small Business Owner
SweetSweets
01.2021 - 12.2023
- Managed daily operations, ensuring seamless production of baked goods and efficient inventory management.
- Developed marketing strategies to enhance brand visibility and drive customer engagement through social media channels.
- Coordinated community events to strengthen local partnerships and increase foot traffic to the business location.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
Customer Service Cashier
CVS
10.2020 - 04.2022
- Assisted customers with product inquiries and provided recommendations.
- Monitored inventory levels and restocked shelves to ensure product availability.
- Met weekly goals for selling CVS CarePass memberships by engaging customers and delivering concise, persuasive sales pitches.
- Trained new cashiers on operational procedures and customer service standards.
Education
Bachelor of Arts - Psychology
The College of New Jersey
Ewing, NJ05-2026
High School Diploma -
Lakeland Regional High School
Wanaque, NJ06-2022
Skills
- Microsoft Office (Outlook, Word, PowerPoint)
- Social Media Management
- Research and Analytical Skills
- Bilingual: English and Spanish
- Team leadership
- Customer service
Timeline
Spanish Oral Proficiency Leader
The College of New Jersey
09.2024 - Current
Server
Blu Ale House
04.2022 - Current
Small Business Owner
SweetSweets
01.2021 - 12.2023
Customer Service Cashier
CVS
10.2020 - 04.2022
Bachelor of Arts - Psychology
The College of New Jersey
High School Diploma -
Lakeland Regional High School