Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Genesis Castro

Palmdale,CA

Summary

Medical assistant prepared to contribute to healthcare team with focus on patient care and administrative support. Known for efficient handling of patient interactions and supporting medical procedures. Dependable team player with commitment to achieving positive outcomes and adapting to dynamic clinical environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Doctor's Assistant

Antelope Valley Neuroscience Medical Group
05.2024 - Current
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Managed multi-line phone system and pleasantly greeted patients.

Physical Therapy Aide

Healing Touch Rehab
11.2023 - 05.2024
  • Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
  • Maintained accurate records of patient progress, including vital signs, range-of-motion measurements and other relevant information.
  • Performed administrative tasks such as scheduling appointments, answering phones, verifying insurance and maintaining patient files.

Member Experience Associate

Inshape Family Fitness
12.2022 - 05.2024
  • Greeted members upon arrival and provided assistance with membership inquiries.
  • Processed payments for memberships, services, and merchandise in accordance with company policies.
  • Provided customer service to resolve any issues or concerns that arose during a member's visit.
  • Developed relationships with current members by engaging in conversations about their experiences at the facility.

Education

Medical Assisting -

San Joaquin Valley College

High School Diploma -

The Palmdale Aerospace Academy

American Career College
Los Angeles

Skills

  • Insurance Verification
  • Vital signs monitoring
  • CPR Certified
  • Bilingual
  • Patient Care
  • HIPAA Compliance
  • Phlebotomy Techniques
  • Medical terminology knowledge
  • EMR / EHR

Certification

  • BLS Certification, 08/01/2023, Lancaster
  • Clinical Medical Assisting Certification, 05/01/2023, Lancaster

Languages

Spanish
Native or Bilingual

Timeline

Doctor's Assistant

Antelope Valley Neuroscience Medical Group
05.2024 - Current

Physical Therapy Aide

Healing Touch Rehab
11.2023 - 05.2024

Member Experience Associate

Inshape Family Fitness
12.2022 - 05.2024

High School Diploma -

The Palmdale Aerospace Academy

American Career College

Medical Assisting -

San Joaquin Valley College

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Genesis Castro