Genesis Cedeno
The Bronx,NY
Summary
Results-driven Recreational Specialist with expertise in program design and implementation to enhance community engagement and satisfaction. Skilled in managing diverse activities and fostering inclusive environments that promote collaboration and creativity. Strong leadership and communication abilities facilitate effective coordination with teams and stakeholders. Dedicated to advancing wellness through innovative recreational initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recreational Specialist
Bronx Family Network
01.2025 - Current
- Developed engaging recreational programs to enhance community participation and wellness.
- Collaborated with local organizations to coordinate events and activities tailored to diverse populations.
- Enhanced participant engagement by incorporating diverse recreational activities and events into program offerings.
- Utilized project management tools to streamline planning and execution of recreational initiatives effectively.
Assistant Manager
Fresh Direct
04.2016 - 09.2024
- Enhanced operational efficiency by supervising daily activities and meeting service expectations.
- Increased accuracy by monitoring cash intake and deposit records effectively.
- Maintained reliable project documentation for improved record-keeping and compliance.
- Facilitated progress tracking through generation of weekly and monthly status reports.
- Updated physical and digital records to ensure accurate and compliant documentation.
- Trained new team members, fostering understanding of operational procedures and best practices.
General Store Manager
Wendy's Restaurant
04.2015 - 11.2020
- Enhanced customer satisfaction rates through exceptional service and membership promotion.
- Optimized store schedules based on forecasted customer traffic and employee skill sets.
- Trained and motivated personnel to foster a culture of efficiency and performance.
- Streamlined operational processes and managed inventory effectively to ensure rationalization.
- Addressed customer inquiries and suggestions with courtesy, ensuring professional communication.
- Resolved customer complaints by adapting policies to meet evolving needs.
Education
Associate of Applied Science - Criminal Justice
Sunny Sullivan
Loch Sheldrake, NY05.2021
Skills
- Cross-Functional Team Management
- Economic Analysis
- Client Account Management
- Staff Supervision
- Project Management
- EMR Systems
- Medical Records Management
- Volunteer management
- Facility management
- Activity planning
- Safety awareness
Certification
- ServSafe Certification
- NYC food handlers license
- CPM - Certified Professional Manager
- Sales Manager Certificate
- CISA - Certified Information Systems Auditor
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Recreational Specialist
Bronx Family Network
01.2025 - Current
Assistant Manager
Fresh Direct
04.2016 - 09.2024
General Store Manager
Wendy's Restaurant
04.2015 - 11.2020
Associate of Applied Science - Criminal Justice
Sunny Sullivan