Genesis De La Rosa
The Bronx,NY
Summary
A dedicated and empathetic customer service professional with 10+ years of experience delivering exceptional customer experiences. Seeking to leverage my strong communication, problem-solving, and conflict-resolution skills to contribute effectively.
Overview
7
7
years of professional experience
Work History
Personal Trainer
Daros Extreme Fitness
Bronx, NY
01.2023 - Current
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Monitored progress of clients during workouts and provided feedback and encouragement.
LORD & TAYLOR
NARS Cosmetics
New York, NY
01.2018 - 03.2020
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Created custom looks for special events, such as weddings, proms, and photo shoots.
- Maintained a clean and sanitary work area in accordance with health regulations.
Education
Nutrition Sciences
Hostos Community College of The City University of New York
The Bronx, NYSkills
- Client Coaching
- Exercise program design
- Dedicated Team Player
- Cash Handling
- Customer Service
- Customer Satisfaction
- Multitasking
- Excellent Communication
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Personal Trainer
Daros Extreme Fitness
01.2023 - Current
LORD & TAYLOR
NARS Cosmetics
01.2018 - 03.2020
Nutrition Sciences
Hostos Community College of The City University of New York
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